Service was fine on my recent oil change.
Waited at the dealership while the work was done.
Waited at the dealership while the work was done.
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by Glen
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2025 -
Spitzer Buick GMC Parma responded
Thank you for taking the time to rate our dealership. We are glad that our team got your automotive needs taken care of. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Kelly my service rep is very good and makes sure I
understand everything. Also the loaner was very clean
understand everything. Also the loaner was very clean
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by JoeThompson
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tayler Wenmoth, Kelly
Feb 27, 2025 -
Spitzer Buick GMC Parma responded
Thank you for your positive review, Joe! Providing thorough and efficient service is so important to us, and we are glad that Kelly's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
High quality work you would expect from a car dealership
for the cost but if you want things done to spec and solid - go here.
for the cost but if you want things done to spec and solid - go here.
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by Atreyu
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tayler Wenmoth
Feb 26, 2025 -
Spitzer Buick GMC Parma responded
Thank you for sharing your positive experience with us! We are so glad that our team provided you with 5-star service and we are honored to know how confident you are in our efforts. We hope that you continue to choose us for all of your future automotive needs.
Last appointment I waited 3 hours and 15 minutes and
nothing was accomplished. They were unable to install and program 4 new tire sensors. No follow up to reschedule or rectify
nothing was accomplished. They were unable to install and program 4 new tire sensors. No follow up to reschedule or rectify
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by LBKULICK226
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tayler Wenmoth
Feb 28, 2025 -
Spitzer Buick GMC Parma responded
Thank you for your time and patience. We are very sorry for the inconvenience. We would like to speak to you more on this matter. Please give me a call at 216-661-506 ext 183. I would be glad to help!
Thank you,
Richard Lohn
Service Manager
Spitzer Buick GMC Parma
EXTRADINARY CUSTOMER SERVICE NEVER HAPPENS ACCIDENTALLY.
TAYLER WENMOTH & STAFF AT SPITZER BUICK PARMA HAVE CREATED A CULTURE THAT IS SERIOUS ABOUT PUTTING THE CUSTOMER FIRST. THEY PUT ME FIRST. I
DEFINITE
TAYLER WENMOTH & STAFF AT SPITZER BUICK PARMA HAVE CREATED A CULTURE THAT IS SERIOUS ABOUT PUTTING THE CUSTOMER FIRST. THEY PUT ME FIRST. I
DEFINITELY WILL BE BACK FOR MORE SERVICE.
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by Lovejoy
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tayler Wenmoth
Feb 26, 2025 -
Spitzer Buick GMC Parma responded
Thank you for your wonderful review! We strive for 100% customer satisfaction, and we are glad that Tayler and the team took exceptional care of you. We look forward to continue serving you and your automotive needs with the same 5-star service in your visits to come!
They seem to be more on top of things l like when you
pull They have the alignment machine that check the front end that's very important
pull They have the alignment machine that check the front end that's very important
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by DLYNNBOYKINS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kelly
Feb 24, 2025 -
Spitzer Buick GMC Parma responded
Thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns.
They where nice and explain what they did on your car
they wash my cat and pull to the door
they wash my cat and pull to the door
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by Pamela r
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Spitzer Buick GMC Parma responded
Pamela,
We appreciate your positive review! We are glad that our team provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Take care!
Tayler was awesome.
100% recommend to anyone. Will definitely come back. Very happy with the service.😁🐱🐥🐒
100% recommend to anyone. Will definitely come back. Very happy with the service.😁🐱🐥🐒
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by stacyhaviaras@gmail.com
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tayler Wenmoth
Feb 24, 2025 -
Spitzer Buick GMC Parma responded
Thank you for your wonderful review! Providing top-notch service is so important to us, and we are glad that Tayler's efforts met your satisfaction. It is an honor to have earned your kind recommendation and we hope to see you again the next time you are in need of automotive service.
i felt the service was friendly, attentive, professional,
quick, efficient, easy to work with, clean,
quick, efficient, easy to work with, clean,
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by slcassidy05
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tayler Wenmoth
Feb 20, 2025 -
Spitzer Buick GMC Parma responded
Thank you for sharing your positive experience with us. We are glad that our team was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Service department has done really good updating me with
my vehicle repairs. I would definitely recommend them.
my vehicle repairs. I would definitely recommend them.
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by jvinluan34
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tayler Wenmoth
Feb 20, 2025 -
Spitzer Buick GMC Parma responded
Thank you for your positive review and recommendation! We are glad that our team took great care of you and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. We hope to see you again the next time you are in need of automotive service.
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