Dominic Difino | Page 17

Great service! Everyone is very nice and I appreciate all the friendly people working there. Everyone is very nice and I appreciate all the friendly people working there. More

by Bencivengo Verified Customer Verified Customer

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I have had my truck in four times for an issue with my radio and the problem is still not resolved. I know that they are following what GM tells them to do but it is frustrating that the same problem pers radio and the problem is still not resolved. I know that they are following what GM tells them to do but it is frustrating that the same problem persist. More

by RONBELSAN62 Verified Customer Verified Customer

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The dealership was quick to help and schedule an appointment which gave me the sense that they would be helpful. They hooked up the check engine plug and saw that it’s the coolant valve. When it cam appointment which gave me the sense that they would be helpful. They hooked up the check engine plug and saw that it’s the coolant valve. When it came time for the appointment I dropped off at 745am and they asked when I needed the vehicle back and I said end of day or sooner. They also mentioned I needed an alignment and they would send me a quote in the text messages. Around 345pm I received a text telling me that it’s the coolant valve that needs to be fixed and it would be ready the next day. I was immediately confused because I assumed from the previous conversation that it would be ready in a couple hours. They said they couldn’t do anything today that I could reschedule to get it taken care of. This was upsetting because I had already made this appointment to get it taken care of. I asked about the alignment and they quoted me and said they could do that the next days as well. I reluctantly agreed. The next day came, I didn’t hear anything so around noon I texted and asked for an update. I was sent a message that my car was ready for pick up. I wasn’t able to get there until end of day and when I arrived they said I didn’t owe anything (the valve was under warranty) and when I asked about the alignment they said it wasn’t done and that I could come back another time to get it taken care of. I was extremely upset and surprised considering it was agreed upon in the text messages. She said they were busy and only had one bag open for that. I feel like there was a huge lack in effective communication and I will not be using this dealerships services again. More

by Britslt Verified Customer Verified Customer

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The staff at Spitzer was professional courteous completed the work in a timely manner overall, it was a very good experience the work in a timely manner overall, it was a very good experience More

by John.jermann Verified Customer Verified Customer

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Great job at the dealership. The employees have great wisdom and they are very very nice. Keep up the great work The employees have great wisdom and they are very very nice. Keep up the great work More

by KATHYH5530 Verified Customer Verified Customer

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Hello, The works were very polite, but the service was an extra long wait. Thank you an extra long wait. Thank you More

by RITZA0 Verified Customer Verified Customer

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great job. .can't complain...professional and responsible...i love it… just keep going Thank you .can't complain...professional and responsible...i love it… just keep going Thank you More

by Mkaranovic1 Verified Customer Verified Customer

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I was in and out in no time at all. The staff was friendly and the lounge was awesome. The staff was friendly and the lounge was awesome. More

by ALGILBERT5395 Verified Customer Verified Customer

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I was very pleased with the Service that I received my vehicle was ready on time. Thanks to Kelly. vehicle was ready on time. Thanks to Kelly. More

by robert.m07 Verified Customer Verified Customer

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I found Dominic to be very helpful & friendly when in to receive an oil change. Thank you receive an oil change. Thank you More

by sjcoyle2 Verified Customer Verified Customer

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