Dominic Difino
Dominic Difino at Spitzer Buick GMC Parma

Dominic Difino | Page 16

Service Advisor

Spitzer Buick GMC Parma

6603 Brookpark Rd
Parma, OH 44129

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4.4
321 Reviews
4.4

321 Reviews

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321 Reviews of Dominic Difino

January 23, 2025

Dealership Rating
Employee Rating

It is hard to make an initial appointment. After that things were good. The area was clean and everyone was very professional and friendly. I was disappointed sort of that the issue I reporte More

by harlesciar
Recommend Dealer
Yes

Other Employees Tagged: Travis Freeman, Zach Niemesch, Tayler Wenmoth, Katelyn

Jan 28, 2025

Spitzer Buick GMC Parma responded

Thank you for taking the time to write this review. We are very sorry to hear that you were having issues with your vehicle, but glad to hear that we were able to fix the issue. If you have any further questions or concerns, feel free to contact our dealership we would be glad to help.

January 21, 2025

Dealership Rating
Employee Rating

It's very nice and clean everybody was nice and helpful. The restroom were clean. More

by gregbrooks1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Freeman, Zach Niemesch, Tayler Wenmoth

Jan 22, 2025

Spitzer Buick GMC Parma responded

Greg, Thank you for your wonderful review. We are all delighted to hear that your needs were well taken care of and our team was able to provide you with top-notch customer service. If there is anything we can do to change the 3 star into a 5 star please let us know, we would be glad to do so. Safe travels!

January 21, 2025

Dealership Rating
Employee Rating

They charge quoted me 189 im going to despite the extra what ins hazard throw away and have the codes was wrong I got my truck fixed some wear eles More

by ARCHIESAUNDERS2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 22, 2025

Spitzer Buick GMC Parma responded

We appreciate you taking the time to to share your experience with us, and we understand your disappointment with the quote that was given. Our quotes are offers based on factors like the car's age, Mileage, condition, market demand, and current wholesale values. If you have any further questions, you are more than welcome to contact us at our dealership. Safe travels!

January 20, 2025

Dealership Rating
Employee Rating

Service department was rude and unhelpful. My SUV was returned in worst condition then when it entered. Staff were unprofessional and observed fighting with one another to speak with me and More

by CN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Travis Freeman, Zach Niemesch, Tayler Wenmoth

Jan 22, 2025

Spitzer Buick GMC Parma responded

Thank you for taking the time to write this review, although it wasn't a good experience we still want to know how your service went. It's disheartening to hear about the connectivity issues and the lack of solutions from our team. I understand how important reliability is, especially after such a significant investment. Your feedback is invaluable, and I encourage you to reach out to us directly at our dealership for further assistance as we want to make this right for you. Thank you for your patience as we work to resolve this matter, Safe travels!

January 18, 2025

Dealership Rating
Employee Rating

Always been treated very well at the dealership they have always come through when I have issues with any one of my vehicles More

by jwgnr59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula

Jan 20, 2025

Spitzer Buick GMC Parma responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Safe travels!

January 14, 2025

Dealership Rating
Employee Rating

Prices are way to expensive, the reception was nice and friendly. But overall I wouldnt recommend yall for the prices More

by JACOB.JOSEPH1328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Spitzer Buick GMC Parma responded

Jacob, Thank you for your time and review. We all here at- Spitzer Buick GMC Parma apologize if you feel like the prices wasn't up to par but our services was so exceptional for you. We would love to welcome you back to our dealership and see what other offers or promotions we can offer you. Safe travels, Hope to hear from you soon.

January 11, 2025

Dealership Rating
Employee Rating

I like that everyone is so helpful and they do not try and sell you services you don’t need More

by MSEIDEL1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Spitzer Buick GMC Parma responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your truck is ready for its next service, Safe travels!

January 05, 2025

Dealership Rating
Employee Rating

Fast and efficient service. . Easy to schedule. Staff friendly. Beverage provided. Staff available to answer questions More

by Sheilababy3@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolanda Sargent

Jan 06, 2025

Spitzer Buick GMC Parma responded

Shelia, Thank you for sharing tis kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs! Safe travels.

January 05, 2025

Dealership Rating
Employee Rating

Spitzer Buick’s service department was able to find and fix the intermittent problem with my key fob and receiver module under the dash. More

by DAN.KOSAREO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Spitzer Buick GMC Parma responded

Dan, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. We strive to offer our customers exceptional service both before and after the sale. Safe travels, and please don't hesitate to call us if you need any assistance.

January 04, 2025

Dealership Rating
Employee Rating

Excellent service! Oil change was completed In a timely manner. I would recommend to family and friends. More

by Cklotzbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Freeman, Zach Niemesch, Tayler Wenmoth

Jan 06, 2025

Spitzer Buick GMC Parma responded

Thank you for your very kind review and willingness to recommend us. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels!

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