Dominic Difino
Dominic Difino at Spitzer Buick GMC Parma

Dominic Difino | Page 25

Service Advisor

Spitzer Buick GMC Parma

6603 Brookpark Rd
Parma, OH 44129

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4.4
321 Reviews
4.4

321 Reviews

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321 Reviews of Dominic Difino

August 25, 2024

Dealership Rating
Employee Rating

I came in for a routine oil change and everyone was very kind and very helpful! More

by arwasinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Spitzer Buick GMC Parma responded

arwasinski, thank you for trusting us for your safety and comfort on the road and your raving review on our experts at Spitzer Buick GMC Parma! Your recommendation is absolutely great support and we wish you fun drives in your GMC!

August 24, 2024

Dealership Rating
Employee Rating

I had to bring back my truck because of a leak with the front differential that they worked on. More

by mike.cugini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kubow

Aug 29, 2024

Spitzer Buick GMC Parma responded

Mike, we truly care about the satisfaction of our work to you at Spitzer Buick GMC Parma! It is important that your matter gets tended by the correct personnel to improve your experience with us. We offer you to reach to our Service Director Travis Freeman at 886.246.6093 at your allowance to provide more details about your visit. In the meantime, please enjoy your travels with safety in your GMC!

August 22, 2024

Dealership Rating
Employee Rating

Work was preformed well and the dealer provided a loaner car which was very helpful. More

by halishak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula

Aug 29, 2024

Spitzer Buick GMC Parma responded

Halishak, we are so pleased to be thoroughly caring to your visit with us at Spitzer Buick GMC Parma! Any way we are able to assist we are grateful to provide as our guests' safety and comfort on the road are important to our business. We wish you safety in your travels with your Buick. Thank you for your recommendation!

August 22, 2024

Dealership Rating
Employee Rating

They did quick and great work. Also, close to where I live so✅ hope I don’t need them again though. More

by nettiej47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Freeman, Tim Kubow

Aug 29, 2024

Spitzer Buick GMC Parma responded

nettiej47, we are so pleased that our crew at Spitzer Buick GMC Parma got you back on track quickly and with great workmanship! Your recommendation is awesome support and we look forward to taking care of you down the line. Please enjoy your travels with much safety in your Buick!

August 17, 2024

Dealership Rating
Employee Rating

Unorganized and no one seems to be on the same page. Also, they could care less about your real issue and are just trying to nickel dime you. More

by Pibb77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Travis Freeman, Tim Kubow

Aug 19, 2024

Spitzer Buick GMC Parma responded

Pibb77, we at Spitzer Buick GMC Parma thank you for your feedback on your recent visit! It is truly our concern that your experience was short of satisfying and we certainly want to make the improvements for you. Please reach out to our General Manager Adam Black at 886.246.6093 at your allowance and in the meantime, please travel safely in your Chevy!

August 15, 2024

Dealership Rating
Employee Rating

Everyone at the dealership was great really make you feel like family they go above and beyond to help you get the car you want More

by Todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Blazer , Adam Black, Travis Freeman, McKoy Kendrick, Rolanda Sargent

Aug 19, 2024

Spitzer Buick GMC Parma responded

Todd, we are astounded by your generous review of our experts at Spitzer Buick GMC Parma treating you as family! We truly value your support for our business with your recommendation and we congratulate you on your new car. Please enjoy your GMC with safety!

August 14, 2024

Dealership Rating
Employee Rating

Very professional and courteous. They completed the job to my satisfaction and went beyond what was expected More

by Desn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Spitzer Buick GMC Parma responded

Desn, it is such a delight to know our service experts absolutely went above and beyond providing you professional and courteous service at Spitzer Buick GMC Parma! Thank you for your recommendation for others to visit us. Please enjoy your travels in your Buick with safety until we see you again!

August 13, 2024

Dealership Rating
Employee Rating

Very disapppinted in the amount of time it took for just an oil change and tire rotation even though we made an appointment. More

by MBSLUKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 14, 2024

Spitzer Buick GMC Parma responded

We are grateful for your review on your recent service with Spitzer Buick GMC Parma! Your concern is very important to us and with already having set an appointment to expedite the process however there are possible events at which it would cause such time constraints. We certainly want to ensure we properly attend to you on the matter to see how we can improve on your experience. Please reach out to our Service Director Travis Freeman at 886.246.6093 at your allowance and in the mean time please enjoy your Buick with safety!

August 12, 2024

Dealership Rating
Employee Rating

Great service staff. My family has been going there for decades and now I go there for any car maintenance. Best dealership in Cleveland. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Leek, Jamie Blazer , Adam Black, Travis Freeman, Tim Kubow

Aug 13, 2024

Spitzer Buick GMC Parma responded

JM, we are truly gratified by you and your family's loyalty and trust in us for your safety and comfort on the road! Your recommendation for others to visit our dealership is great support and please enjoy your GMC in all your travels until next time!

August 09, 2024

Dealership Rating
Employee Rating

Very professional clean waiting room very nice staff and quick service I will be back More

by SECRETJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

Spitzer Buick GMC Parma responded

James, we are so thrilled about your recent experience servicing with us at Spitzer Buick GMC Parma! Your time is incredibly important to us and it is truly a delight that our experts worked efficiently and got you back on the road quickly earning your recommendation. Please enjoy your Chevy in all your travels!

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