Dominic Difino
Dominic Difino at Spitzer Buick GMC Parma

Dominic Difino | Page 26

Service Advisor

Spitzer Buick GMC Parma

6603 Brookpark Rd
Parma, OH 44129

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4.4
321 Reviews
4.4

321 Reviews

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321 Reviews of Dominic Difino

August 08, 2024

Dealership Rating
Employee Rating

Don't no about the sales department but the service department is on point. Nice and pleasant. More

by mccann23.lm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Freeman, Tim Kubow

Aug 09, 2024

Spitzer Buick GMC Parma responded

McCann, we thank you for your awesome review about our pleasant and nice service team at Spitzer GMC Parma! Your recommendation for others to give us a try is great support indeed and we wish safety in all your travels in your GMC!

August 08, 2024

Dealership Rating
Employee Rating

This dealer’s service department is amazing! I used to go to another gm dealer and when my newer truck broke down that other dealer was absolutely no help when I called, actually borderline rude More

by tonyfahd
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don’t know the lady’s name in service that also answers the phone. She was the best!

Aug 09, 2024

Spitzer Buick GMC Parma responded

Tony, it is truly our honor to know that your experience with us at Spitzer GMC Parma was absolutely amazing during your first visit for service complete with exceptional communication! Your recommendation for others and earning your return are the ultimate compliments and support. Please enjoy your GMC in the open road!

August 07, 2024

Dealership Rating
Employee Rating

Lounge was very clean and comfortable. Pleased with wait time., I will use this dealership again for service More

by CHRISTINE.BETTINGER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Travis Freeman, Tim Kubow

Aug 07, 2024

Spitzer Buick GMC Parma responded

Christine, your kind review of your recent visit with us at Spitzer GMC Parma is greatly appreciated! Thank you for noting your enjoyment waiting in our lounge area and your recommendation gives us great support. Please enjoy your Chevy on the road with safety!

August 07, 2024

Dealership Rating
Employee Rating

Always great service, that why I always come back, seem to really care about the customers' needs More

by ORVETTA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Freeman

Aug 07, 2024

Spitzer Buick GMC Parma responded

Orvetta, we are truly grateful for your kind review on our dealership at Spitzer GMC Parma! Your safety and comfort on the road is very important to us and it is our delight that you found our staff with genuine care to you and your recommendation goes a long way. Please enjoy your GMC on the open road!

July 27, 2024

Dealership Rating
Employee Rating

I had a tire sensor replaced for the second time this year. I was told it should be under warranty then I was told it would cost me $199. I waited 3 1/2 hours which was ridiculous since I’ve had it repla More

by OFFBACK62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 29, 2024

Spitzer Buick GMC Parma responded

We are truly grateful for your review on your experience with us at Spitzer Buick GMC Parma! It is much to our concern that details were not reflective of satisfaction with our service and we want to make certain that your concerns have been attended to properly by the correct personnel regarding your warranty. Please reach out to our Service Director Travis Freeman at 886.246.6093 at your allowance to turn your experience around. Until then please enjoy the open road!

July 23, 2024

Dealership Rating
Employee Rating

I love Axelrod. I’ve purchased several vehicles here in Parma from Squid. The service department is friendly and knowledgeable. They even gave me a loaner vehicle More

by buckinghambabies
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 23, 2024

Spitzer Buick GMC Parma responded

Julie, We are grateful for you leaving Axelrod this wonderful review! We are thrilled to hear that Axelrod took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was friendly and knowledgeable. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 19, 2024

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Employee Rating

Very friendly to the customer enjoy the worker and clean place and always wash your car More

by B.SULLIVAN901
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Travis Freeman

Jul 19, 2024

Spitzer Buick GMC Parma responded

Providing immaculate and quality service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very friendly. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

July 12, 2024

Dealership Rating
Employee Rating

Dominic Difino my Service Advisor was fantastic. Dominic Difino was extremely friendly and extremely courteous. Paula the Cashier was also fantastic. Paula was extremely courteous and extremely frie More

by TG55824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Cunningham

Jul 12, 2024

Spitzer Buick GMC Parma responded

Hi, thank you for your awesome 5 star review and recommendation for our store at Spitzer Buick GMC! Thank you for trusting us with your safety and comfort and taking the time to let everyone know we are the place to go to for vehicle needs. We are so thrilled that Difino and Paula were courteous and friendly during your visit and if there is anything we can do better please reach out. Safest of travels full of fun on the open road!

June 28, 2024

Dealership Rating
Employee Rating

Can you check my bill? Very expensive for and oil change. Let me know thanks More

by MDZIGIEL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 02, 2024

Spitzer Buick GMC Parma responded

We are truly grateful for your review and would like to look into finding a resolve on your concern regarding your bill. Please reach out to General Manager Adam Black at your earliest convenience at 886.246.6093 or ablack@spitzer.com. Please enjoy the open road until then!

June 24, 2024

Dealership Rating
Employee Rating

Your service department is completely totally professional. It took care of me right away. Kept me up-to-date. More

by MLAWRENCE14031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2024

Spitzer Buick GMC Parma responded

Thank you for your 5-star review! We are so glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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