Dominic Difino | Page 27

It was a very pleasant experience & I received great service when I had a family & business emergency. They got me set up for success in plenty of time. I highly recommend them! service when I had a family & business emergency. They got me set up for success in plenty of time. I highly recommend them! More

by Regman24 Verified Customer Verified Customer

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They took care of the recall airbags and had them check an aws issue but they couldn’t find the noise. I pull out and theee it was. Oh well I’ll get it looked at later an aws issue but they couldn’t find the noise. I pull out and theee it was. Oh well I’ll get it looked at later More

by Mogidad Verified Customer Verified Customer

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Everyone was nice and professional. Ordered parts and called and let me know right away. Ordered parts and called and let me know right away. More

by ninagriff Verified Customer Verified Customer

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Great that they were open on a Sat for an oil change, in and out in no time and out in no time More

by Fwbrauer57 Verified Customer Verified Customer

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Easy dealership to work with, friendly staff knowledgeable team. I intend to continue servicing my vehicles with you all, thanks. knowledgeable team. I intend to continue servicing my vehicles with you all, thanks. More

by Mike P Verified Customer Verified Customer

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Typically outstanding service however had usually long wait time but overall satisfied with customer service and auto repair wait time but overall satisfied with customer service and auto repair More

by echols2502 Verified Customer Verified Customer

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Fast, friendly service. My vehicle was fixed right in a reasonable amount of time. Great job Spitzer Buick GMC. Thank you My vehicle was fixed right in a reasonable amount of time. Great job Spitzer Buick GMC. Thank you More

by Cclark Verified Customer Verified Customer

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Lack of communication. Slow for work to be done. We dropped car off at 8:30am on a Tuesday for a 9:45am appt. It was estimated to be a hub problem based on service person Slow for work to be done. We dropped car off at 8:30am on a Tuesday for a 9:45am appt. It was estimated to be a hub problem based on service person driving it the prior week. At 3:15pm Tuesday I called to check on status. No one knew the status and asked if I needed the car or can it stay overnight. I optioned to leave it. Wednesday 2:15pm I called to check status. No one knew the status. At 2:45pm I receive text; My car repair was assigned to a worker that was scheduled to be off that day but reassigned to someone else. That person had an emergency off day Wednesday. The original person was working on another car’s engine Wednesday. So I now call… why work assigned to someone scheduled off ? Why not reassigned back when emergency came up ? When are you going to call me if it is a hub or something else ? Unknown will have service call me back. One hr later still no call so I call back. They find service agent who says they’ll let me know tomorrow. WHAT ???? What was done yesterday ? He does not know because he cannot get to the quote on the computer. Why I have no idea. So the car stays another night. Received an answer Thursday morning and car was then ready just after 4pm. Car rides fine so I assume the repair was done correctly. One last thing…we always had our work done at dealer, Bigelow, Axelrod. They ALWAYS washed the car before our pickup. I did not bring it up to anyone when I picked the car up. So curious; Why have you stopped that ? More

by Dk Verified Customer Verified Customer

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I appreciate the online schedule. The service department made some recommendations, and I followed them. My 2-part lug nuts rusted, and they gave me an inexpensive replacement recom The service department made some recommendations, and I followed them. My 2-part lug nuts rusted, and they gave me an inexpensive replacement recommendation. More

by DAN.KOSAREO Verified Customer Verified Customer

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Good location for me! Tom Repucci makes everything so easy and pain free. Thank you. Tom Repucci makes everything so easy and pain free. Thank you. More

by KELLEY6002 Verified Customer Verified Customer

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