Great people .
Great work .Tayler was extremely helpful..would definitely recommend to family and friends
Great work .Tayler was extremely helpful..would definitely recommend to family and friends
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by Melissawen01
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tayler Wenmoth
Jul 16, 2025 -
Spitzer Buick GMC Parma responded
Melissa,
Thank you for leaving Tayler this wonderful review and recommendation! Providing top-notch service is so important to us, and we are glad that Tayler's efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs.
Service was quick and everything was explained thoroughly
to me . I was able to use my gmc points as well
to me . I was able to use my gmc points as well
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by vazquez91082
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tayler Wenmoth
Jul 16, 2025 -
Spitzer Buick GMC Parma responded
Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and you automotive needs in any way possible. Safe travels!
Just want your money.
Refused to reprogram my smart charging system on my car after replacing my alternator. Said GM didnt require it. My car did not run properly until I
Refused to reprogram my smart charging system on my car after replacing my alternator. Said GM didnt require it. My car did not run properly until I had it reprogrammed. Also used my warranty to replace my alternator and still cost me $500 when my deductible is $100. They double the cost if not more by anything you have done. I can get better repairs, prices and customer service at non dealerships. If your car has a smart charging system, it should be reprogrammed anytime you have work done to your electrical system. They say no but everyone else says yes. You should only go here if you have money and time to deal with their xx. Service manager didn't even return my call. 0 stars is what I give them.
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by amber9132006
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tayler Wenmoth, Sabrina, Tim
Dominic in service was nice.
I requested to get my tires rotated and they didn't do it. I was there for hours. The service manager was extremely rude and disrespectful. I won't b
I requested to get my tires rotated and they didn't do it. I was there for hours. The service manager was extremely rude and disrespectful. I won't be returning.
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by Jdsenterprise
Verified Customer
Verified Customer
Service Price Transparency
Good service, provided necessary work that was done and
what needs to be done. Have a good place to wait
what needs to be done. Have a good place to wait
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by Razem24
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2025 -
Spitzer Buick GMC Parma responded
Thank you for sharing your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Service was fast and very transparent with pricing.
Staff were very helpful and easy to work with!!!
Staff were very helpful and easy to work with!!!
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by chopper7213
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2025 -
Spitzer Buick GMC Parma responded
Thank you for your kind review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!
So much was wrong First they said I didn't have an
appointment but I did.I was told on the phone I would have to takeit to a Chevy dealer for a recall . I questioned that .She told 3 different deale
appointment but I did.I was told on the phone I would have to takeit to a Chevy dealer for a recall . I questioned that .She told 3 different dealers to chose from parma,Middleburg and I can't remember the last one. I received coupon for oil change one day after I had the work done.The coupon expires 7/3/25.I won't need another oil change because truck is stored in the winter.I spoke to general manager he said I could use it next year.I won't hold my breath for that.Paula that takes care of the billing was very helpful and knowledge about the situation and she saw the appointment.
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by nancyfuryes
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Paula was good 5stars
People very nice service was great truck was washed clean
waiting area very clean people very curtiace.
waiting area very clean people very curtiace.
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by REDDENNYHUFFMAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tayler Wenmoth
Jul 07, 2025 -
Spitzer Buick GMC Parma responded
Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
I had a great experience at Spitzer Buick, GMC getting my
oil changed and tires rotated. From the moment I arrived, the staff was friendly, welcoming, and professional. They treated me with respect, explaine
oil changed and tires rotated. From the moment I arrived, the staff was friendly, welcoming, and professional. They treated me with respect, explained everything clearly, and made sure I felt informed throughout the entire process.
The service was fast and efficient, and I never felt like I was waiting around or left in the dark. It’s always a relief to deal with people who genuinely care and take pride in their work—and that’s exactly what I got here.
Highly recommend this dealership for anyone looking for honest, courteous, and top-notch service. They definitely earned my five stars!
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by Heavens13
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tayler Wenmoth
Jul 07, 2025 -
Spitzer Buick GMC Parma responded
Thank you for your positive review and recommendation! We are so glad that our team was both kind and helpful throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
You take your car in because you know that it needs a
radio update. And you charge $200 for a diagnostic to turn around and say that the radio needs updated and the radio update is free. I just think it'
radio update. And you charge $200 for a diagnostic to turn around and say that the radio needs updated and the radio update is free. I just think it's a crack of s*** that that's the only way you can make money is by charging. A c***** diagnostic fee for something that you know what's wrong?
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by Monte402
Verified Customer
Verified Customer
Service Price Transparency