Dominic Rubino | Page 4

Took my 2018 Honda HR-V in for a/c service. After charging me $164.95 for a "diagnostics", I was quoted a repair price of over $1200. I took my car to an independent Honda mechanic who told m After charging me $164.95 for a "diagnostics", I was quoted a repair price of over $1200. I took my car to an independent Honda mechanic who told me this diagnosis was bogus and could be addressed at 1/10th the cost! I contacted the service advisor Dominic R. and told him my findings. Despite his bogus repair recommendation, he refused to refund what was charged for the diagnosis. I will be contacting American Honda and the appropriate MA state consumer protection agency to report this dishonest predatory business. Honda North has lost a long-time customer. More

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I took my car to Honda North for a state inspection and dealt with Domoinic Rubino. He was very friendly, courteous and professional. He gave me a time frame for when the car would be ready and it was fini dealt with Domoinic Rubino. He was very friendly, courteous and professional. He gave me a time frame for when the car would be ready and it was finished as promised. I would be very happy to deal with him again. More

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Great service. Easy to work with staff especially Natra Sims. Made sure everything was handled properly. Took care of any of my concerns promptly. Thank you !! Easy to work with staff especially Natra Sims. Made sure everything was handled properly. Took care of any of my concerns promptly. Thank you !! More

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I had to go to Service to schedule an appointment. It was quick and easy and while I was there, I had an oil change that was exceptionally fast and everything was done correctly. The proper oil, oil f It was quick and easy and while I was there, I had an oil change that was exceptionally fast and everything was done correctly. The proper oil, oil filter filled up all fluids, air pressure tires as well. More

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Wonderful attention and listening to what was important to me. Great explanation of car features to me. Great explanation of car features More

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I had my Air Condition fixed the other day. Domenic waited on me and cheerfully took care of everything. When my car wasn’t finished at the end of the day he gave me a loaner for the night. Domenic waited on me and cheerfully took care of everything. When my car wasn’t finished at the end of the day he gave me a loaner for the night. The repair of my 2017 Civic ac was actually covered under some type of warranty so it didn’t cost me anything. I was very happy with my first Honda North experience. More

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I found that working with Dominic was extremely helpful. He provided me with any information I asked about. Dominic made Honda North a good experience. He provided me with any information I asked about. Dominic made Honda North a good experience. More

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I went to Honda North to get an inspection sticker & worked with Dominic who was a pleasure to work with. worked with Dominic who was a pleasure to work with. More

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Dominic in the Service Department is always kind, thoughtful, smiling, clear, and helpful above and beyond. When mice ate my wires and tubing, he took pictures, explained what needed to be done, got thoughtful, smiling, clear, and helpful above and beyond. When mice ate my wires and tubing, he took pictures, explained what needed to be done, got everything fixed properly, and even found where to get mouse repellent. And when I couldn’t figure out how to update my gps maps, he wrote out the directions step by step. He is a real asset to Honda North. More

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Tyler was very nice, friendly and polite, he help me with my big problem with my Honda...Thank"u my big problem with my Honda...Thank"u More

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