Dominic Theodore
Dominic Theodore at Victory Toyota of Brook Park

Dominic Theodore | Page 11

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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rated
362 Reviews

Dealership Experience

16 yrs, 1 mo

Languages Spoken

English English

not yet
rated

362 Reviews

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362 Reviews of Dominic Theodore

November 22, 2022

Dealership Rating
Employee Rating

I made my appointment online. I dropped my car off for maintenance and repairs. I ran some errands. While I was out they called and said my car was ready. When I was done wi More

by donald.borazanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 22, 2022

Dealership Rating
Employee Rating

Taking my car into Domenic and his Metro group was the best choice I’ve made in a while. He was thorough and explained everything in detail. I left knowing exactly what was needed and also felt that they More

by mkieliszek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John

Nov 23, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 17, 2022

Dealership Rating
Employee Rating

Great and we appreciate the attentiveness provided. Thank you for your time and making us feel important. More

by Skuznik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 11, 2022

Dealership Rating
Employee Rating

It was easy to book online and so far I have not had any more issues. More

by klginley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2022

Victory Toyota of Brook Park responded

Thank you for the feedback about the ease of the online scheduler. It's great to hear that your vehicles issue was easily resolved and we got you back on the road. Please let us know if there is anything else we can help with!

November 11, 2022

Dealership Rating
Employee Rating

Please with expedient and professional service to my vehicle. Plus they have a convenient shuttle. More

by bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2022

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

November 09, 2022

Dealership Rating
Employee Rating

I have been buying cars at Metro forever. I would never go anywhere else. I am treated extremely kindly and with great respect. I appreciate their knowledge and help More

by bmaniker
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 09, 2022

Dealership Rating
Employee Rating

I was able to get my service done even though they didn’t had any appointments available. Thank you for such an excellent customer service. More

by m.mohammed1516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier

Nov 09, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Nov 09, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 06, 2022

Dealership Rating
Employee Rating

Excellent service every time. . very efficient and care in what they do. That is why no one services my car BUT Toyota More

by EG68000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 06, 2022

Dealership Rating
Employee Rating

Great job! The only thing I have to say it's that I wished I would have been notified at the right car miles when my fluid transmission should been changed not More

by RohatM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 05, 2022

Dealership Rating
Employee Rating

Fantastic service by everyone I met. Kind of annoying being constantly bounced around to different departments when calling. More

by NICKMCCAUSLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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