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Dominic Theodore
Dominic Theodore | Page 20
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
362 Reviews
Dealership Experience
16 yrs
Languages Spoken
English
362 Reviews of Dominic Theodore
April 02, 2021
Love the service and the employes. Service was finished when promised and I got a car wash. Love getting a car wash every time I have service. when promised and I got a car wash. Love getting a car wash every time I have service. More
by SE176
Verified CustomerOther Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan, Chris Shillinger
March 20, 2021
Excellent service and the sales department is awesome. I have bought cars off of them for the last 15 years . I will not go to another dealer . They stand behind their product . Staff always polite and effi have bought cars off of them for the last 15 years . I will not go to another dealer . They stand behind their product . Staff always polite and efficient. More
by ADDLEMAND
Other Employees Tagged: Ken Konopka, Ken Schneider, Joe Rogers, Jackie Nunez-Rodriguez , Maggie Colan, Dan Schneider
March 16, 2021
Service is always great there never have and issue they make sure we know what there going to do and it doenst take long at all make sure we know what there going to do and it doenst take long at all More
by DJHARRIS8891
Other Employees Tagged: Mike Hana, Joe Rogers
March 16, 2021
Everyone was very friendly and helpful. They even checked something additional when I called in after dropping off my car. I will definitely return and refer my friends.. checked something additional when I called in after dropping off my car. I will definitely return and refer my friends.. More
by Asrbrat
Other Employees Tagged: Joe Rogers
March 05, 2021
After oil change, service deskman advised that we were in need of coolant and transmission service/replacement for $500. We contacted another Toyota dealer that we use and were advised that those systems are need of coolant and transmission service/replacement for $500. We contacted another Toyota dealer that we use and were advised that those systems are sealed and service is recommended at 100,000, not the 62,000 miles of our vehicle. So, we suspect upselling of an unnecessary service. More
by MRUSSO9771
March 03, 2021
Metro Toyota has great customer service. Every employee I have dealt with has been extremely helpful and friendly. I was pleased to see that social distancing and mask wearing are a priority. have dealt with has been extremely helpful and friendly. I was pleased to see that social distancing and mask wearing are a priority. More
by Elmo2205
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan, Chris Shillinger
February 16, 2021
This is my 2nd Toyota I have purchased from Sam Ibraham. I would highly recommend to see Sam for your 1st or next Toyota car or truck. I would highly recommend to see Sam for your 1st or next Toyota car or truck. More
by Crouchj1062
Other Employees Tagged: Sam Ibrahim, Ryan Schneider
February 09, 2021
Excellent service as always. Very professional and courteous. Always treated fairly and respectfully. I would recommend them to any friends or family in need of service. courteous. Always treated fairly and respectfully. I would recommend them to any friends or family in need of service. More
by edborowy
February 08, 2021
Pretty much a waste of an hour. I was warned when I arrived that they wouldn't do much to solve the problem and they kept their promise. This is my fourth 4Runner which I purchased because of the relia arrived that they wouldn't do much to solve the problem and they kept their promise. This is my fourth 4Runner which I purchased because of the reliability and good resale. The brakes will squeal when parked outside in the cold for a few hours for the first couple of brake applications. I was told that this is quite common. None of my previous 4Runners or any vehicle I have owned in the past 45 years did this. I have 30 years experience as a mechanic, so I know this isn't 'common'. Metro did nothing to address the issue. Either the pads/calipers have a defect, or grease is needed behind the pads. Toyota or the dealer should be looking into the problem. Sadly, this will be my last Toyota, especially if this problem is common as was stated to me, with their vehicles. More
by KENROC111
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