Dominic Theodore | Page 21

Metro's WHOLE team is the BEST! Polite, courteous, informative but not pushy when additional suggestions are made. There's a reason my whole family has a Metro vehicle!!!!! informative but not pushy when additional suggestions are made. There's a reason my whole family has a Metro vehicle!!!!! More

by WILSONJ0 Verified Customer Verified Customer

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This service center seems to re-examine their processes to try to make it better to to make the customer service better. They are efficient in their intake process and get me in and out quickly. They are f to try to make it better to to make the customer service better. They are efficient in their intake process and get me in and out quickly. They are friendly and listen to what I say. Some of them know me by name. I have been in a couple of times and was not charged for a minor service because I am a loyal customer! I have never been disappointed coming here. More

by alee789 Verified Customer Verified Customer

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Been going to this dealer since 1999. The last couple of years their sales and service departments have declined. I used to feel valued as a customer. That feeling is gone. years their sales and service departments have declined. I used to feel valued as a customer. That feeling is gone. More

by jeffmayo Verified Customer Verified Customer

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Dominic is extremely professional, and always helpful when getting my car serviced for regular maintenance. Very responsive when I request a service visit at Metro. when getting my car serviced for regular maintenance. Very responsive when I request a service visit at Metro. More

by ryanp.bonacci Verified Customer Verified Customer

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Poor service car was not test driven, sales personal was dismissive of concerns, back door not closed properly which is how i knew car had not been test driven. Repaired tire still leaking air went someplac dismissive of concerns, back door not closed properly which is how i knew car had not been test driven. Repaired tire still leaking air went someplace else for repair. More

by benmarstiles Verified Customer Verified Customer

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Always a pleasure working with Sam as his knowledge and professionalism shine. I’m always treated with respect and care throughout the whole dealership including service. Thanks to Jeremy in finance as wel professionalism shine. I’m always treated with respect and care throughout the whole dealership including service. Thanks to Jeremy in finance as well as he makes the process easy. More

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My last experience was not pleasant. I felt I was rushed. I had booked my oil change in advance . I was never told my cabin filter was dirty, I needed new tires, and I needed new windshield wipers. My husban I had booked my oil change in advance . I was never told my cabin filter was dirty, I needed new tires, and I needed new windshield wipers. My husband and I are still working on these issues ourselves with snow at hand. More

by light2013 Verified Customer Verified Customer

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This dealer has converted me! I bought my Toyota Corolla here in mid 2015 and I will likely be a return buyer unless I purchase the same brand car my husband drives! The service is fantastic, issues are ta here in mid 2015 and I will likely be a return buyer unless I purchase the same brand car my husband drives! The service is fantastic, issues are taken care of with integrity and warranties have been upheld so far! Owning this Toyota has been stress free and I've actually only had to pay for maintenance during my 5 years of ownership! It is such a relief to have such good service and a dependable car (that is now officially paid in full!). I didn't have to worry about large extra expenses while I was paying this car off! It has been so dependable I don't anticipate major expenses for years down the road either! More

by Allana.mancino Verified Customer Verified Customer

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I was treated very respectfully by Dominic and the Service Team. My vehicle was ready in approximately 30-minutes. It was an overall positive experience! Service Team. My vehicle was ready in approximately 30-minutes. It was an overall positive experience! More

by RBERNDT1 Verified Customer Verified Customer

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Seemed very professional with high level of adherence to COVID guidance. Liked the outdoor canopy for customers who want to social distance outdoor! Service representative handled my rejection of extra se COVID guidance. Liked the outdoor canopy for customers who want to social distance outdoor! Service representative handled my rejection of extra service conducted at dealer well. I had more expensive work done at a local repair shop that was lower price and more convenient to my home. More

by wscott4 Verified Customer Verified Customer

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