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Dominic Theodore
Dominic Theodore | Page 30
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
362 Reviews
Dealership Experience
16 yrs
Languages Spoken
English
362 Reviews of Dominic Theodore
December 07, 2018
Had an appointment brought in 1 day early , was not complete No sense of urgency to get my car completed I had an appointment brought in 1 day early left overnight was not touched at all. No sense of urgency to get my car completed I had an appointment brought in 1 day early left overnight was not touched at all. More
by lennie.jay2
Verified CustomerOther Employees Tagged: Chris Ollar
December 05, 2018
Best overall dealership in Cleveland I mixed up my Mondays and they still took me for the oil change. Aren't they just the best? The sales team and service team are outstanding. I mixed up my Mondays and they still took me for the oil change. Aren't they just the best? The sales team and service team are outstanding. More
by gibbers52
December 04, 2018
Excellent Customer Service We worked with Dominic from Metro Toyota , who worked understood our issues and handled it professionally and resolved all our issues. Toyota supporte We worked with Dominic from Metro Toyota , who worked understood our issues and handled it professionally and resolved all our issues. Toyota supported their extended warranty very well. More
by haresharjunaswani
December 02, 2018
Fast-Precise-Vehicle maintenance Prompt fast service, shuttle driver polite & professional... Great Job... bring “All” of my Toyota vehicles to this Dealership regardless of the year Prompt fast service, shuttle driver polite & professional... Great Job... bring “All” of my Toyota vehicles to this Dealership regardless of the year of my vehicle More
by VIVOLO0
Other Employees Tagged: Ken shuttle Driver
November 13, 2018
Customer Service You have a wonderful staff, especially Dominic Theodore who was extremely helpful to me. Also, Gina who helped me with my rental car. I don't know he You have a wonderful staff, especially Dominic Theodore who was extremely helpful to me. Also, Gina who helped me with my rental car. I don't know her last name. She was wonderful! Kind and helpful. I was a basket case and both of them were so kind to me. I cannot thank them enough! More
by karen.fahey
Other Employees Tagged: Gina, I don't know her last name (helped me with rental vehicle)
November 13, 2018
Great Service Dom was a great, was very clear in what needed to be done. Metro is the best for service and buying! Great Staff, will recommend! Dom was a great, was very clear in what needed to be done. Metro is the best for service and buying! Great Staff, will recommend! More
by DAVID.CHADOWSKI
November 08, 2018
Great My car was serviced on time. Dealership was clean. My car was washed and ready on time. I also enjoy the coffee and bakery bar. My car was serviced on time. Dealership was clean. My car was washed and ready on time. I also enjoy the coffee and bakery bar. More
by czanocean
Other Employees Tagged: Was helpedby another employee when I arrived but did not get his name,
November 01, 2018
Great as alwaays I had an afternoon appointment and as always aa. very nice service man took care of me and his name was Dominic. Very friendly and when my car was r I had an afternoon appointment and as always aa. very nice service man took care of me and his name was Dominic. Very friendly and when my car was ready, and it was raining outside and I have trouble walking because I am having a knee replacement soon, so he had them bring my car into the drop off area so I wouldn't t have to walk outside in the rain. They are all very friendly their at Metro Toyota. I have been coming their for the pastt 15 years and the service has always been great. More
by CAROL1942
November 01, 2018
Best customer service ever! Metro Toyota is best in car sales, automobile service and customer service. They treat all customers equal and aim to keep you as a customer and not Metro Toyota is best in car sales, automobile service and customer service. They treat all customers equal and aim to keep you as a customer and not just your money. I have owned cars for over 30 years and this has been the best experience I have ever had with a car dealership. More
by rodrigo7
Other Employees Tagged: Jim Greenfield, Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Stephanie Talbot
October 30, 2018
Maybe I didn’t like the fact that everyone car was clean except mine he put the floor matte in the trunk of my car and left it there I had to look for it an I didn’t like the fact that everyone car was clean except mine he put the floor matte in the trunk of my car and left it there I had to look for it and I pay for the service it not like it was free overall it was a bad experience More
by TBEAVOGUI
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot
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