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Dominic Theodore
Dominic Theodore | Page 33
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
362 Reviews
Dealership Experience
16 yrs
Languages Spoken
English
362 Reviews of Dominic Theodore
June 15, 2018
Great Service Great service. Always responsive to my request to check on a concern that's outside the routine maintenance. A follow-up call to explain problem and i Great service. Always responsive to my request to check on a concern that's outside the routine maintenance. A follow-up call to explain problem and inform me of the solution. More
by KE_PRESSMAN
Verified CustomerOther Employees Tagged: Dan Schneider
June 12, 2018
Good timely service but very overpriced We were charged $99.00 to look at a door which they stated required a $500.00 part. We got 4 new tires a battery and rear brakes they charged a ridicu We were charged $99.00 to look at a door which they stated required a $500.00 part. We got 4 new tires a battery and rear brakes they charged a ridiculous amount for the service. While standing in line I could see into an office and on a white board there were written numbers showing profit and Service Dept Goals. They clearly profited greatly from our visit. Don’t get me wrong they were quick and professional and I have peace of mind the work was done right but the prices were SKY HIGH!!! More
by ROLLA108
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot
June 08, 2018
Very pleasant wait Oil change and tire rotation was done within the time quoted, and the waiting room is very quiet and comfortable, with complimentary coffee or decaf, Oil change and tire rotation was done within the time quoted, and the waiting room is very quiet and comfortable, with complimentary coffee or decaf, and breakfast roll. Got to chat with my salesperson while waiting. Oh, and the saltwater aquarium is amazing. More
by Davidjasinski7
Other Employees Tagged: Jim Greenfield
June 06, 2018
Checked my air conditioning and it works great! Just great, fast, complete service, ever time come in. They are fast, and they always call to check if they need to do anything above the initial esyi Just great, fast, complete service, ever time come in. They are fast, and they always call to check if they need to do anything above the initial esyimate. Just super! More
by scuola.musica
June 05, 2018
They go the extra mile! Had to be in the area near the dealership and needed the 50K service inspection, but didn't have an appointment. They fit me on despite their packed s Had to be in the area near the dealership and needed the 50K service inspection, but didn't have an appointment. They fit me on despite their packed service area and took time to give me important advice. More
by PFARACE
June 01, 2018
Friendly staff, great service I have owned a Toyota Prius from 2008-2017 and bought a new one in 2017. Each car has had every maintenance appointment here! The staff is helpful and I have owned a Toyota Prius from 2008-2017 and bought a new one in 2017. Each car has had every maintenance appointment here! The staff is helpful and friendly. Some of them know me and call me by my name on sight! Thanks for the fast, efficient, friendly service! More
by alee789
Other Employees Tagged: Scott Barrier, Joe Rogers , Maggie Colan, Robert Saponari, Stephanie Talbot
June 01, 2018
Work is done right the first time. I always have my Toyota vehicles serviced here, where I bought my vehicle. I know repairs are done right the first time by trusted technicians. I always have my Toyota vehicles serviced here, where I bought my vehicle. I know repairs are done right the first time by trusted technicians. More
by Satisfied customer #13
Other Employees Tagged: Scott Barrier , Sarah Byrne, Maggie Colan, Robert Saponari, I thought I worked with Emma. It has been awhile with the other ladies named.
May 23, 2018
Always excellent service Dealership is always excellent in service and customer always feels appreciated. Also they pay attention to detail and try to please customer and go o Dealership is always excellent in service and customer always feels appreciated. Also they pay attention to detail and try to please customer and go out there way to fix problems More
by NITO1976
Other Employees Tagged: Barry Greenfield, Chris Ollar, Scott Barrier, Mike Hana , Jim Campo, Maggie Colan
May 23, 2018
One Word - Outstanding I have been a loyal customer since 2003 - new car purchase + certified pre-owned and both have been RAV4's. Everyone that I have encountered over the I have been a loyal customer since 2003 - new car purchase + certified pre-owned and both have been RAV4's. Everyone that I have encountered over the years has been very customer service oriented, courteous, attentive and knowledgeable. It is quite evident they value their customers. This is my "go to" place for all of my vehicle servicing / maintenance - they do excellent work and it's a nice friendly atmosphere. More
by MJF622
Other Employees Tagged: Scott Barrier, Joe Rogers , Gary "CAP" Capper, Emma
May 17, 2018
Grateful for the Courtesy Shuttle I had a great experience yesterday getting my car serviced at Metro Toyota. I am especially grateful to Ken, driving me to and from work. He was a p I had a great experience yesterday getting my car serviced at Metro Toyota. I am especially grateful to Ken, driving me to and from work. He was a pleasure to talk to. More
by BRENNAKOLP
Other Employees Tagged: Ken - Courtesy Shuttle
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