Dominic Theodore | Page 34
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
16 yrs
Languages Spoken
English
362 Reviews
Write a Review362 Reviews of Dominic Theodore
May 14, 2018
Great service I didn’t have an appointment;however I was taken care of in a timely manner at a reasonable price.i would recomend Metro highly. I didn’t have an appointment;however I was taken care of in a timely manner at a reasonable price.i would recomend Metro highly. More
May 10, 2018
Went in for an oil change and inspection I did get the oil change in a timely matter but they said that all fluids were topped off but the antifreeze was almost empty and they didn't full it I did get the oil change in a timely matter but they said that all fluids were topped off but the antifreeze was almost empty and they didn't full it even though they put on the receipt that it was filled up. I also recently put new filters in so I know they are good but the receipt said I needed a new one. I think they don't really check everything that they say they check. More
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot
May 08, 2018
Alignment and balancing Got me in on short notice, very accommodating. Performed 4-wheel alignment and road force balancing. I asked for before and after alignment measureme Got me in on short notice, very accommodating. Performed 4-wheel alignment and road force balancing. I asked for before and after alignment measurements and they gladly provided them. This dealership also has "road force" style of balancing option which is much better than traditional balancing. Car drives great, tracks straight and wheels perfectly balanced. More
May 08, 2018
Metro is the BEST automotive repair facility ! My mother-in-law purchased a 2007 Toyota Avalon new at Metro. She was extremely satisfied with both the purchase transaction and the service that she My mother-in-law purchased a 2007 Toyota Avalon new at Metro. She was extremely satisfied with both the purchase transaction and the service that she received. After I purchased the Avalon from her two years ago, I decided to continue patronizing the dealer ( even though it is located 33 miles from my home. The service that I have received at Metro is exemplary. More
Other Employees Tagged: Maggie Colan
May 03, 2018
quick service for flat tire (replaced) They were able to take care of me right away after tire had a piece of metal in it. we were also leaving for vacation in SC the next day. They also ch They were able to take care of me right away after tire had a piece of metal in it. we were also leaving for vacation in SC the next day. They also checked everything else to make sure it was safe for vacation. More
Other Employees Tagged: Mike Hana, Joe Rogers
April 29, 2018
Tire shopping Great sale on tires and very friendly staff. Worked very efficiently to get my tires replaced and were very pleasant to work with. Would recommend t Great sale on tires and very friendly staff. Worked very efficiently to get my tires replaced and were very pleasant to work with. Would recommend to anyone. More
April 25, 2018
Oil change The waiting room is very nice. I just finished my 2nd complementary oil change. I bought a used car from Metro Toyota, and the 1st 3 oil changes are The waiting room is very nice. I just finished my 2nd complementary oil change. I bought a used car from Metro Toyota, and the 1st 3 oil changes are complimentary. More
April 24, 2018
Great service! Recently had routine service appointment. Easily scheduled and service provided at a reasonable cost. Would recommend Metro Toyota to all Toyota ow Recently had routine service appointment. Easily scheduled and service provided at a reasonable cost. Would recommend Metro Toyota to all Toyota owners. Online scheduling is an advantage. More
April 24, 2018
FJ maintenance Effortless, quick, courteous & reliable.. I have never had any issues with scheduling or service for any Toyota I've owned since 1981. Keep up the g Effortless, quick, courteous & reliable.. I have never had any issues with scheduling or service for any Toyota I've owned since 1981. Keep up the great work! More
Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot
April 18, 2018
Always a good experience I always feel well taken care of at Metro. I've been going there long enough that the service managers know my name and are always kind and do their I always feel well taken care of at Metro. I've been going there long enough that the service managers know my name and are always kind and do their best to get me the best deal. I'm a teacher so I'm always looking to cut corners where I can, and they are always honest about what really needs to be done. This past time they looked at my usb port for no extra charge and gave me a new USB cord. This was much appreciated! It is also always a comfortable waiting area experience. There are spaces to work if you need to get stuff done while there. Thank you Metro! More
Other Employees Tagged: Scott Barrier, Joe Rogers
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