Dominyc Zuniga

I made an appointment on Sat 5/11 to have my 2021 Honda Passport serviced for a routine oil and tire rotation service. We added on a wheel alignment and the process was supposed to take 2 hours. At the 2 Passport serviced for a routine oil and tire rotation service. We added on a wheel alignment and the process was supposed to take 2 hours. At the 2 hour mark I had not received any notification. I went to look for my service advisor and when I found him he said they were running behind and it would be another 45 minutes. At the 3-hour from my service appointment mark my vehicle was still not ready. I still at this point had not received any communication and I went to go find my service advisor only to have someone else tell me my car was about to come out in 15 mins. I paid for my service and got in my car and drove off. On Sunday 5/12 I woke up and tried to start the car and it would not turn on. I used a jumper to start the car and it was fine. I had to travel for work on Monday 5/12 and my wife uses the car to take our Autistic daughter to and from her ABA therapy. When I landed I received a call from my wife that the car would not start once again. I had her call AAA and they came to check the battery and the AAA technician found that the battery terminals were placed back on the battery but never tightened. This is unacceptable especially for how much Findlay Honda charges for their services. I’m glad I had AAA because otherwise my wife and my autistic daughter could’ve been stranded with me out of town. Sufficed to say I will think twice about taking my vehicle back to Findlay Honda after this experience. More

by ABernal21 Verified Customer Verified Customer

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They got me in quickly, Ubered me home, were very clear about my optional repairs and had the car done that afternoon. Seamless experience on the heels of a bad one six years ago. First time back and my he about my optional repairs and had the car done that afternoon. Seamless experience on the heels of a bad one six years ago. First time back and my hesitancy is allayed. More

by ROBHARGEST Verified Customer Verified Customer

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The staff was helpful and efficient and the work was done in a timely manner. in a timely manner. More

by VONZERO Verified Customer Verified Customer

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Great service, clear communication, and timely updates. Will definitely not hesitate to use their repair Will definitely not hesitate to use their repair More

by M77 Verified Customer Verified Customer

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Honda Henderson service department is always courteous and an efficient. Always a happy customer there. and an efficient. Always a happy customer there. More

by GRETCHEN413 Verified Customer Verified Customer

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Very friendly and helpful staff. Not pushy and let you do your own thing till you're ready Not pushy and let you do your own thing till you're ready More

by Warren Verified Customer Verified Customer

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Wonderful service! I appreciated the understanding patience from everyone at Honda in Henderson. Best experience in Las Vegas so far. I appreciated the understanding patience from everyone at Honda in Henderson. Best experience in Las Vegas so far. More

by SAVANNAH HANLEY Verified Customer Verified Customer

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I had a great experience with Findlay Honda. Dominic was very thorough during the inspection and did an excellent job keeping me updated throughout the entire repair process. His communication a Dominic was very thorough during the inspection and did an excellent job keeping me updated throughout the entire repair process. His communication and attention to detail made everything smooth and stress-free. I really appreciate the service and would definitely recommend them. More

by ddta Verified Customer Verified Customer

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In reference to this particular visit, my issue with my Odyssey 2018 has been resolved. My service advisor, Dominyc, was very courteous, updated me the progress and made sure that I will be happy with the Odyssey 2018 has been resolved. My service advisor, Dominyc, was very courteous, updated me the progress and made sure that I will be happy with the service they did to my vehicle. Thank you, Dominyc! 5 star service for this visit! More

by denson21 Verified Customer Verified Customer

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Great service and great counter relations on time and fair prices nice facilities nice showroom fair prices nice facilities nice showroom More

by NA17 Verified Customer Verified Customer

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