Domonique Scott-Henry

Poor service on lease vehicle. Wouldn't replace bent wiper arm. Could have been received that way. No communication or solution offered other than $275.00 to replace. They are losi Wouldn't replace bent wiper arm. Could have been received that way. No communication or solution offered other than $275.00 to replace. They are losing a customer over this. Our third Hyundai. We're going to Garvy. More

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Very accommodating, friendly and they do business with a smile. Flexible with schedule. They were so fast. smile. Flexible with schedule. They were so fast. More

by EDITH_LAYUG Verified Customer Verified Customer

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I love Matthews of Schenectady. Always efficient and very flexible. I dropped my car off to be serviced and receive the call that it was done within the hour. Always efficient and very flexible. I dropped my car off to be serviced and receive the call that it was done within the hour. More

by s.dayia2001 Verified Customer Verified Customer

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Howard and the staff were excellent except one lady who was rude and nasty. We appreciate the dedication and communication we had was rude and nasty. We appreciate the dedication and communication we had More

by Damezx9 Verified Customer Verified Customer

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I was happy however I purchased a brand new vehicle and having issues already. Hopefully this can get resolved. having issues already. Hopefully this can get resolved. More

by CLADYTEE1255 Verified Customer Verified Customer

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Buyer Beware. Carefully check your vehicle before you sign anything. Verify everything first Once you sign the paperwork, you are treated poorly. Carefully check your vehicle before you sign anything. Verify everything first Once you sign the paperwork, you are treated poorly. More

by DONAHUE.GEO Verified Customer Verified Customer

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The staff was very courteous and friendly. As far as I can tell so far the work was satisfactory. My only negative comment would be the length of time it took to do the work. I understand tha As far as I can tell so far the work was satisfactory. My only negative comment would be the length of time it took to do the work. I understand that the dealership needed to get approval to do the work because it was a recall but I was initially told it would take 4-5 weeks and it took 7. Still overall I am very satisfied with the dealer and would not hesitate to use them again. More

by jshambo96 Verified Customer Verified Customer

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Very kind and respectful. They are efficient and communicate well. Dejon was great and even moved my car out front with it warmed up before I left. Everyone at Matthews is ver They are efficient and communicate well. Dejon was great and even moved my car out front with it warmed up before I left. Everyone at Matthews is very kind and helpful and really care about getting waiting clients out on time and taken care of. More

by lucypap Verified Customer Verified Customer

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I was coming there to communicate with you by writing about new inspection and oil filter. about new inspection and oil filter. More

by Antonio Verified Customer Verified Customer

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Dominique went above and beyond to help myself and my family. She answered every question we had and kept us updated on status of our vehicle family. She answered every question we had and kept us updated on status of our vehicle More

by Chimeora Verified Customer Verified Customer

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