Domonique Scott-Henry | Page 2

I came in on time the car was serviced as instructed promptly and with suggestions of other items that may need attention I was very satisfied and I am bring my other Kona in g go or service tomorrow F promptly and with suggestions of other items that may need attention I was very satisfied and I am bring my other Kona in g go or service tomorrow Friday the 19th More

by PCDAIKOS Verified Customer Verified Customer

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Did tnohe work I asked good job done well people very polite very pleased hope to use them again polite very pleased hope to use them again More

by Bbcelectric Verified Customer Verified Customer

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Service Representative Dominique was very good. But the waiting area was disappointing, coffee machine wasn’t working and no bottled water in small refrigerator. But the waiting area was disappointing, coffee machine wasn’t working and no bottled water in small refrigerator. More

by Glen.zampino Verified Customer Verified Customer

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came in on 10/13/23 to have console on dashboard and wipers looked at which should be under warranty. Service said both were faulty and needed to be replaced. Parts on order, would arrive in a week. Als wipers looked at which should be under warranty. Service said both were faulty and needed to be replaced. Parts on order, would arrive in a week. Also stated brakes needed replacement and transmission flush done. I was going to schedule appt to have everything done at once. November came, no call from service. I called 4 times and was never able to reach a person. Middle of December someone called and wanted me to trade in my vehicle. I state I do not want to sell, I in fact am still trying to reach someone/fix vehicle. I finally got a call back from service that said they "dropped the ball" but now ordered part. I ask which one as two things need replacing. Service rep asked for details, didn't know two things were to be replaced, and hung up. Shortly after he calls back, again apologizes, says both parts were ordered and will (again) be here in a week. That was two weeks ago, and I have heard nothing. I am sure they don't care in part because it's under warranty but now you are also losing my business as I can't wait for brakes anymore and will somewhere else. Still waiting for any contact. Very disappointed. More

by KWALTER569 Verified Customer Verified Customer

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My interaction with the service department went exceptionally well. Shane greeted me promptly, saw why I ws there on his computer, took my key and pointed me to the customer waiting area When the exceptionally well. Shane greeted me promptly, saw why I ws there on his computer, took my key and pointed me to the customer waiting area When the service was ompete, he came and got me and escorted me outside, showing me where my vehicle was parked. More

by WFPHILLIPSJR Verified Customer Verified Customer

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Associate handling my repairs was well spoken and very professional. Dressed appropriately and explained everything to my satisfaction. professional. Dressed appropriately and explained everything to my satisfaction. More

by KarenKirtley1 Verified Customer Verified Customer

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Oil change was to be drop-off. Planned to shop but was told being done shortly. Did go shopping. Ended up needing few extra things with car. Still was faster than expected. Service Planned to shop but was told being done shortly. Did go shopping. Ended up needing few extra things with car. Still was faster than expected. Service department always polite & courtesy with all my needs. More

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Dominique was great! The service was quick and the shuttle to Target was awesome very helpful! The service was quick and the shuttle to Target was awesome very helpful! More

by saybra1104 Verified Customer Verified Customer

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Very knowledgeable and dependable. The service is remarkable and the team is awesome at Matthews Hyundai of Schenectady. Global. The service is remarkable and the team is awesome at Matthews Hyundai of Schenectady. Global. More

by DEANBAKER18 Verified Customer Verified Customer

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Dominque was great she kept me informed during the service she was friendly and turn a bad situation pleasant. service she was friendly and turn a bad situation pleasant. More

by JESSICAINVLIET Verified Customer Verified Customer

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