Domonique Scott-Henry
Domonique Scott-Henry at Matthews Hyundai of Schenectady

Domonique Scott-Henry

Asst. Service Manager

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.4
100 Reviews
4.4

100 Reviews

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100 Reviews of Domonique Scott-Henry

May 18, 2025

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Employee Rating

Everyone was very nice! My car got taken care of quickly and they explained everything that they had done. More

by alyssasnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis, Howard Finley

May 19, 2025

Matthews Hyundai of Schenectady responded

Hi Alyssa- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 05, 2025

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Friendly and professional service. All the staff worked well as a team for their customers. More

by PFVOLKMANN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 06, 2025

Matthews Hyundai of Schenectady responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 03, 2025

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Employee Rating

Poor service on lease vehicle. Wouldn't replace bent wiper arm. Could have been received that way. No communication or solution offered other than $275.00 to replace. They are losi More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 12, 2025

Matthews Hyundai of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

April 30, 2025

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Very accommodating, friendly and they do business with a smile. Flexible with schedule. They were so fast. More

by EDITH_LAYUG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Croft , Dominique Scott

Apr 30, 2025

EDITH_LAYUG responded

Everybody were accommodating, very friendly and they do business with a smile. They were also flexible with my schedule and they did their job very fast.

April 30, 2025

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I love Matthews of Schenectady. Always efficient and very flexible. I dropped my car off to be serviced and receive the call that it was done within the hour. More

by s.dayia2001
Service Price Transparency
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Recommend Dealer
Yes

April 11, 2025

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Howard and the staff were excellent except one lady who was rude and nasty. We appreciate the dedication and communication we had More

by Damezx9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis, Howard Finley

Apr 14, 2025

Matthews Hyundai of Schenectady responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 27, 2025

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I was happy however I purchased a brand new vehicle and having issues already. Hopefully this can get resolved. More

by CLADYTEE1255
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 28, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied, and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to at TellUs@matthewsauto.com.

March 17, 2025

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Employee Rating

Buyer Beware. Carefully check your vehicle before you sign anything. Verify everything first Once you sign the paperwork, you are treated poorly. More

by DONAHUE.GEO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 27, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

March 05, 2025

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Employee Rating

The staff was very courteous and friendly. As far as I can tell so far the work was satisfactory. My only negative comment would be the length of time it took to do the work. I understand tha More

by jshambo96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

February 21, 2025

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Employee Rating

Very kind and respectful. They are efficient and communicate well. Dejon was great and even moved my car out front with it warmed up before I left. Everyone at Matthews is ver More

by lucypap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Matthews Hyundai of Schenectady responded

Hi Lucy- We’re so glad to hear you had a great experience with Dejon! Thank you for your business and the great review!

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