Don Butts | Page 3

Great service The service department alone is enough to make me keep coming back but combined with the customer lounge and the fact you can now get insurance here w The service department alone is enough to make me keep coming back but combined with the customer lounge and the fact you can now get insurance here why shop any where else More

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I will not purchase from this dealer. I will not and would not recommend this dealer for a new car purchase. The showroom is beautiful and inviting. As for sales staff, I would not recomme I will not and would not recommend this dealer for a new car purchase. The showroom is beautiful and inviting. As for sales staff, I would not recommend. For starters, I was considering the purchase of a beautiful 2016 Chevrolet Colorado. Any I do admit, I'm a very indecisive person. The sales individual was professional initially however, the was short lived. Long story short, my so called salesman, Don, was able to drive me right out of the showroom and help me make the decision to purchase another make and model of truck. I would not recommend this dealer to someone looking to purchase a new car/truck. More

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Don Butts, dedicated saleman, can't redeem experience. Around 2PM I called to set up an appointment. Spoke to a lady named Hannah. She assured me the vehicle I was interested in, Stock A70885MA, ( A Scion Around 2PM I called to set up an appointment. Spoke to a lady named Hannah. She assured me the vehicle I was interested in, Stock A70885MA, ( A Scion Xb ) was there and I could see same. Made an appointment for 4:30PM with salesman Don Butts. I finished an errand early and arrived at dealership about 3:30PM. Was told by salesman car was no longer available. Asked if I would look at any other, I explained I needed a lot of room in any vehicle because of my size. Salesman was kind enough to get transportation when he noticed my trouble walking because of recent surgery. Transportation was "taken" by two young employees as salesman was talking to me about the cars at which we were looking. We walked back to showroom. There I was told computer system was down and we couldn't check on any other cars at that time. I don't like being lied to! Experience make it seem like you are desperate to just get a body in the door. The two young employees that "took" the transportation sealed the deal, what customer awareness! More

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Do not do business with this dealership Worst experience of my life in dealing with car dealers. They ran my credit 5 times without my permission, oficially trashed my credit score by doing Worst experience of my life in dealing with car dealers. They ran my credit 5 times without my permission, oficially trashed my credit score by doing this and now I am left with a sub 700 credit score while trying to buy a house and have continued to get letters in the mail from more banks that they have ran my credit at. They tried to rush me in and rush me out without a proper explanation or even tour of the vehicle and the price of the car. I would have bought the car for more than the purchase price beacause it was exactly what I wanted, but upon being treated the way I was I wanted to never deal with a sleezy car salesman and his "manager" ever again. This has got to be the typical "used car salesman" lot and dealership that give them all a bad name. If their cars are anything like their service and business ethics, you will have the cazr for 3 minutes and it will break down. Rethink doing business with this company, you will regret it forever. Oh and don't forget about the fact that I have been trying to reach them for the past 3 days without a response, apology, or any kind of explanation for this. Not only is the salesman dodging my calls but the "manager" will not answer nor call me back. I will be going to the BBB and my lawyer to resolve my issues. More

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Purchased a 2014 Chevy Equinox 2LT. Dealer had to find the car I wanted since there were certain options I wanted and did not want. It took a few days but they found the vehicle I wanted and the color. Th the car I wanted since there were certain options I wanted and did not want. It took a few days but they found the vehicle I wanted and the color. The original price quoted remained the same and included all incentives plus a reasonable price for my trade-in. The dealership had to trade for the car and they did, did not effect the price. Showroom was great and my car was waiting in an enclosed garage for me and my wife to inspect and learn its features. Free Starbucks and snacks. Another feature was the Service department hours - opened Monday thru Thursday until 3:00 AM. Great for those who work. For those who have great credit their finance group was able to me a very low rate, lower than I expected - under 1.9%. Suggest you check out McCluskey Chevy and their specials before buying a car. PAT PICCIONI More

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Don was quick and made my new car buying experience a great one. Delivered the car to me outside, showed my car features to me set up my onstar. Everything was great. Made sure I had every comfort of hom great one. Delivered the car to me outside, showed my car features to me set up my onstar. Everything was great. Made sure I had every comfort of home while we waited which wasn't long. We were in and out in 3 hours. I've never bought a car that quick. Great job Don Butts I would recommend you as a sales person anytime. I even met Keith McClusky himself. The owner was even onsite. This is a great place to buy a new or pre owned car or truck. The selection of vehicles is amazing. Thank you Don very much I really appreciate all you've done for me and my family. I am definitely a loyal customer of McClusky Chevrolet. Thanks again Don Butts More

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Don Butts was knowledgable friendly through and went out of his way to help me. I would definitely choose him again to do business with. He made sure I knew all about my car. He set up on star for me, and of his way to help me. I would definitely choose him again to do business with. He made sure I knew all about my car. He set up on star for me, and I was very thankful for that, as I had no knowledge of this feature. Thank you Don for the wonderful experience at McCluskey Chevrolet. Anna Mower More

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We were most impressed with the outstanding customer service we received from Don Butts. He spent time with us and had us test drive both the Equinox and Traverse which we were interested in leasing. service we received from Don Butts. He spent time with us and had us test drive both the Equinox and Traverse which we were interested in leasing. He gave us the information we needed on the vehicles which helped us decide that the Equinox was the better choice for us. He helped us understand our options on leasing this vehicle. Don was able to get everything ready for us when we decided to lease the Equinox and we really appreciated all the time and effort he put into finalizing the arrangements that had to be made so that we could drive “our” car home that evening. More

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I gave the high rating because of Donald Butts. He asked me the key question: "What would it take to get your business today". Having a sales background myself,I could appreciate and respect the question.He me the key question: "What would it take to get your business today". Having a sales background myself,I could appreciate and respect the question.He was knowlegable and had a personality that gelled with mine.I'd certainly do business with him again. More

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