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Don Moon
Don Moon at Taylor Ford
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Don Moon | Page 2

New and Pre-Owned Sales & Leasing

Taylor Ford

13500 Telegraph Road
Taylor, MI 48180

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4.8
128 Reviews

Thank you for your business! Because of your continued support, you have helped make Taylor Ford one of the Top 10 Dealers in the Nation. I am very proud to be a Product Specialist at Taylor Ford. I have been at Taylor Ford for the last 12 years and would appreciate the opportunity to work with you. If you are in the market for a new or used vehicle or if you know anyone that is please contact me at 313-216-1537.

Dealership Experience

26 yrs, 9 mos

Industry Experience

26 yrs, 9 mos

Employee Video

4.8

128 Reviews

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128 Reviews of Don Moon

October 07, 2023

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Employee Rating

Salespeople are very good. Bump shop makes appoinments without the parts and keeps the car longer then stated. Recalls take to long, oil changes are needlessly long. Lots of pe More

by ROBERTBARBOUR44
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Recommend Dealer
Yes
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October 04, 2023

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This dealership is very organized and responds immediately if a problem has arisen. The people who work there are so friendly yet professional and go out of their way to make the customers feel More

by JOANNECZARNIK
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Arrowood

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September 07, 2023

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5 Star Rating for Don Moon! I appreciate his professionalism and terrific customer service. Don was able to lock down a vehicle in my price range and I appreciate his patience More

by SUZETTE.ZACNY
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Yes
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August 15, 2023

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I was updated by my salesman Don Moon regularly as I waited for the car to arrive. He went over everything on the car too! More

by TBOSH
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Recommend Dealer
Yes
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Aug 16, 2023

Taylor Ford responded

Hello, Thank you for sharing your feedback about your experience with Don Moon, your salesman at Taylor Ford. We're glad to hear that Don kept you updated throughout the process and took the time to go over everything about the car with you. Providing clear communication and thorough explanations are important to us, and we're pleased that Don delivered on these aspects. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future at Taylor Ford!

July 18, 2023

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Very nice people, not pushy, helpful, try and make the process as painless as possible. More

by JENNY.CARDELLI
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Recommend Dealer
Yes
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Jul 18, 2023

Taylor Ford responded

Hello Jenny, we are happy to hear you had a smooth and seamless experience with us! We look forward to providing you with the same great service next time. Thanks for your business!

July 07, 2023

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Poor prices. I had to lease the same car for $200 more a month. I only have 7,500 miles per year. A four hundred dollar car payment is ridiculous every month. More

by KATEPEARSON26
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Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Steve Miller , Dan Stephens, Dan Moldovan, Bryan Patton, Aaron Pacheco, Matt Siskoff, Brent Sukel, Joe Ward, Frankie Tucci

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Jul 11, 2023

Taylor Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 11, 2023

Taylor Ford responded

Hello Kate, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to Jerry Arrowood 313-216-1520 at your earliest convenience so we can understand your situation better in order to try and turn your experience around.

June 20, 2023

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Don Moon did a superb all around job as always entire process was quick and simple More

by YOPEJHN
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Recommend Dealer
Yes
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Jun 21, 2023

Taylor Ford responded

Hello, thank you so much for your praise and kind comments about Don! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

June 11, 2023

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This was my third purchase through Taylor Ford and with Don Moon. He was great and making the process at ease. I love my new truck and will be back when ready to get another vehicle. More

by CJPOZZI77
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Recommend Dealer
Yes
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Jun 12, 2023

Taylor Ford responded

Hello, we couldn’t be happier that Don provided you with a great car-buying experience. We hope you are enjoying your new ride! Please come back to visit anytime! Thank you for choosing Taylor Ford!

May 26, 2023

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Don took the time going over the vehicle and the purchase and necessary financing with me. He returned phone calls when necessary. Couldn’t have asked for any more. More

by CKOZUH
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Recommend Dealer
Yes
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May 29, 2023

Taylor Ford responded

Hello, thank you so much for your praise and kind comments about Don! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

May 10, 2023

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Been coming here for years. A pleasure to work with Don Moon, very friendly and professional. More

by Oneida625
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Helpful
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May 12, 2023

Taylor Ford responded

Hello, Thank you so much for your praise and kind comments about Don! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

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