Don Nenninger | Page 13

Top notch service Dealership represantatives are always friendly, respectful and professional. Gave me a car to use for free while they repaired my vehicle. The body wo Dealership represantatives are always friendly, respectful and professional. Gave me a car to use for free while they repaired my vehicle. The body work came out flawless and looked like a brand new vehicle when finished. Highly recommend their services. More

by Bristolbuyer Verified Customer Verified Customer

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DISSATTISFIED CUSTOMER We purchased a used 2009 Cadi with 37000 miles on it. At time of purchase we purchased the extended warranty just in case anything was wrong with car. We purchased a used 2009 Cadi with 37000 miles on it. At time of purchase we purchased the extended warranty just in case anything was wrong with car... Had car for two weeks and noticed a hesitation Terryville replaced two tork converters and problems was still there ( oh yea and a starter because mechanic dropped starter so had to replace. Had car for another 2 2weeks but couldn't find issue was told to drive car until a dummy comes on Long story short changed two coil packs and and 2 plugs and I'm still having the same problem . I was told maybe I should bring to a Cadi dealer since there top mechanic who came for cadi can't figure it out.... Very aggravated with service department I also asked for a price to replace all the coil packs and said it would have been too expensive because ext warranty only covers what is wrong... AGAIN HAD CAR AND FROM WEEK TWO IT HAD ISSUES AND NOW I'M BEING TOLD TO TRY ANOTHER DEALER... Note: First time I brought in the service desk guy told was rambling about another cadi that had same issue and they finally just traded it in could never figure it out... As I walked out the door that day I said to my husband who heard the whole thing First the guy should of never said it and second I have hope they can fix it... OBVIOUSLY NOT...... More

by bowyerwj Verified Customer Verified Customer

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Always Accomodating No matter what service I need performed, when I call, they always find a way to accommodate me and get me in for service quickly.They value our time a No matter what service I need performed, when I call, they always find a way to accommodate me and get me in for service quickly.They value our time and that is important! More

by disnyrox Verified Customer Verified Customer

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Detail They did a great job detailing my car! They even got out the dog hair that was on the back seat! The trunk was also neatly cleaned. They did a great job detailing my car! They even got out the dog hair that was on the back seat! The trunk was also neatly cleaned. More

by SUSIEH6166 Verified Customer Verified Customer

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Awesome dealership Had a great experience purchasing my truck at Terryville Chevrolet they accommodated all of my needs I wanted and expected from a dealership, Harry Ra Had a great experience purchasing my truck at Terryville Chevrolet they accommodated all of my needs I wanted and expected from a dealership, Harry Ranney made the entire process excellent and explained everything throughly and clearly so I knew what was going on during the whole process from looking at trucks to the financing part. I highly recommend Harry Ranney and Terryville Chevrolet. More

by willdouh Verified Customer Verified Customer

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Great professional service From the drop off time to the waiting area the experience was an all around professional experience at Terryville Chevrolet. Time of the service was e From the drop off time to the waiting area the experience was an all around professional experience at Terryville Chevrolet. Time of the service was efficient as explained by the service department. More

by MONIKAKIELTYKA Verified Customer Verified Customer

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Friendly employees,Fast service,Comfortable waiting area I enjoy coming to Terryville Chevrolet and have been for 14 years now. The atmosphere at Terryville Chevrolet is like no other dealership that you hav I enjoy coming to Terryville Chevrolet and have been for 14 years now. The atmosphere at Terryville Chevrolet is like no other dealership that you have been to in the past I assure you. All the employees are very friendly and will answer any questions that you may have and can help with anything that you may need. The service department is TOP notch, very informative, and knowledgeable in everything Chevrolet. You will be in and out fast if you visit the service department, lots of certified Chevy technicians. Let’s not forget about the waiting area! Hot coffee, cold drinks, snacks, HD cable TV, magazines can’t get any more comfortable! Next time your car or truck needs service or if your looking to upgrade to a new vehicle please stop in Terryville Chevrolet! More

by TheOutdoorsmanCT Verified Customer Verified Customer

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Terryville has never been this bad So I’m normally a big fan of this dealer, but my recent service visit was not good. I brought my car in for a rattle in the passenger door. I was with So I’m normally a big fan of this dealer, but my recent service visit was not good. I brought my car in for a rattle in the passenger door. I was without a car for over a week, the loaner car that they had given me had transmission issues, no other loaner cars were available. I called for status update on my vehicle, no one could tell me any information or I was put on hold for 25+ minutes. When my car was finally ready, my door panel was covered in dirt, the service rep did get the detail department to clean it. I then got in my vehicle and headed down the road (less than a mile) and the rattle was worse. I then turned around and brought it right back to the dealer and by this time the service department was closed, sales said they couldn’t help me and to contact service. The next day I contacted service and asked to speak with the manager, and was told he was unavailable and was informed he would call me ASAP. I also informed them that my problem with the car wasn’t fixed and they said they could book me 2 weeks out. To this day the service manager Mike Judson still has not contacted me. I was very disappointed in the quality of service I had received from this dealer. More

by GEOFFCHURCH202 Verified Customer Verified Customer

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Great Service Department The Service Department employees are very helpful, courteous and always fit my car in for last minute issues. Always leave informed about my service a The Service Department employees are very helpful, courteous and always fit my car in for last minute issues. Always leave informed about my service appointment. Great Job !! More

by SKEMPR92 Verified Customer Verified Customer

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Always happy 😊 with the service department thus far. I haven’t had any problems with my service or my detailing of my 2016 Colorado Rocky Ridge ,since I purchase it brand new. Very Happy 😊 with everyone I haven’t had any problems with my service or my detailing of my 2016 Colorado Rocky Ridge ,since I purchase it brand new. Very Happy 😊 with everyone at Terryville Chevrolet . Thank-You All , And Merry Christmas 🎄🎁. More

by JEANETTE72366 Verified Customer Verified Customer

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