Don Nenninger | Page 12

Disappointed the dealership knows about several problems regarding water leaks in the cab (Chevy Silverado). Dealership would not extend good Will on failed part. the dealership knows about several problems regarding water leaks in the cab (Chevy Silverado). Dealership would not extend good Will on failed part. I have been a long time customer, this is my seventh Silverado and second purchase from Terryville Chevrolet. I’ve been a long time advocate of the Chevy truck! This is a huge disappointment, I’ve spent lots of $$$ over the years on these trucks and stayed loyal to the brand. This will be my last Chevy truck. :( More

by tasservice Verified Customer Verified Customer

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My Horrible Experience My truck needed warranty work on my transmission. Couldn't get a loaner unless I rescheduled my repair 8 days later. 1st day no call to inform me of My truck needed warranty work on my transmission. Couldn't get a loaner unless I rescheduled my repair 8 days later. 1st day no call to inform me of diagnosis. I called them and was told that the cure was to put thicker fluid in. I called next day and was told they were pulling the transmission. Still no loaner. Called 6 days after drop off and I had to leave message and got no call-back. Called again next day,was told they had to see what the status was and would call me back. Hour and a half later I called the again and was told that they were going to change the fluid. The truck was there for 8 days and they did nothing but test drive it. Horrible communications, Horrible customer care, No Manager to talk to. Owner that doesn't care. I have spent 90K on two vehicles from this dealer. My truck has 47,500 miles and I keep it in perfect condition. P.S. When the truck was there for recall, I couldn't get a loaner then also. More

by Texas Edition Owner Verified Customer Verified Customer

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Oil change- check tire pressure Efficient and friendly service- I love the place. I found that the time it took to have the car serviced was very reasonable, and the waiting room wa Efficient and friendly service- I love the place. I found that the time it took to have the car serviced was very reasonable, and the waiting room was pleasant and comfortable. I recommend Terryville Chevrolet to all my friends. More

by lewskimom Verified Customer Verified Customer

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Totally awesome. I liked the prompt friendly service. It was professional and competent. Originally my initial appointment was running over an hr wait. I was busy, c I liked the prompt friendly service. It was professional and competent. Originally my initial appointment was running over an hr wait. I was busy, could not wait. They promptly called for another appointment. More

by PATTER 75 Verified Customer Verified Customer

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First service Nice and quick service just didn’t get a sticker or email for my next appt. Hopefully I’ll receive an email reiminder or card on the mail Nice and quick service just didn’t get a sticker or email for my next appt. Hopefully I’ll receive an email reiminder or card on the mail More

by lachancesteve Verified Customer Verified Customer

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Great service Such great service that I drive an hour each way, even for an oil change! Very clean, everyone is friendly and helpful, and I’m on my way home in no Such great service that I drive an hour each way, even for an oil change! Very clean, everyone is friendly and helpful, and I’m on my way home in no time. More

by estitch03 Verified Customer Verified Customer

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Service Guys are great. At terryville Chevy . Had all my maintenance done fast I also had them clean my truck and I was back on the road. Always a 10. Guys are great. At terryville Chevy . Had all my maintenance done fast I also had them clean my truck and I was back on the road. Always a 10. More

by bdimeo0823 Verified Customer Verified Customer

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service They were very nice. They made it Easy to schedule an appointment. Very helpful. Service was performed promptly. I would definitely recommend them to They were very nice. They made it Easy to schedule an appointment. Very helpful. Service was performed promptly. I would definitely recommend them to friends and family! More

by JOANNE.DUHAIME Verified Customer Verified Customer

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Service visit oil change, radiator flush, and detailing I have been a customer since since 2007 and can say that the service I have received has been exceptional. The employees in the service department, tr I have been a customer since since 2007 and can say that the service I have received has been exceptional. The employees in the service department, truly care about customer satisfaction. More

by chevyguy Verified Customer Verified Customer

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Needed a new headlight I was saddened to find out that Jody Oaks had left. She was the star of your company. Things will not be the same. She had a can do attitude and m I was saddened to find out that Jody Oaks had left. She was the star of your company. Things will not be the same. She had a can do attitude and made things happen for the customer... always excellent service. I got good service this time too.. the new guy was very personable and kind. Good choice to add him.. Guess I am missing Jody. She was GREAT! The new man was good... as I said... I look forward to working with him in the furure..future. And the woman who I spoke to was great too... on the phone. ... Just wish Jody were there.... is all. She is greatly missed. Can't wait to see what the new guy is like.... so far so good and the regular folks are fine too.. always nice. Sadly, I don't remember all the names... just Jody's.. your lost star.... More

by SANDRABENGE Verified Customer Verified Customer

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