Don Warner

I called the dealership and told them I wanted to test drive a vehicle. When I arrived there, I was greeted and helped very quickly. I test drive 3 cars and when I was ready to purchase one, it went very drive a vehicle. When I arrived there, I was greeted and helped very quickly. I test drive 3 cars and when I was ready to purchase one, it went very smoothly. I had financing already from my credit union but it was closed and the finance officer got me the same deal through another credit union, even in Pa. My car was detailed and I took it home the same day. I was called a few days later to see how I liked my car. Heads up to my salesman, Roman and to Kiran, the sales manager for being knowledgeable, polite and explaining everything to me. I will definitely do business with them again. More

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Hampstead preowned is the best dealership I,ve ever worked with. They did a great job and got everything I asked for and got me the best truck I was looking for . Nemo‘s been the best sales associate I worked with. They did a great job and got everything I asked for and got me the best truck I was looking for . Nemo‘s been the best sales associate I’ve ever work with and it’s been great so I would definitely suggest for all friends and family that comes at Hampstead Pre owned used cars More

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This dealership was highly recommended and now I know why! We had a great experience. Justin was attentive, knowledgeable, and professional. He took the time to understand our needs. He made the process why! We had a great experience. Justin was attentive, knowledgeable, and professional. He took the time to understand our needs. He made the process of purchasing a vehicle so smooth. All the staff were friendly and attentive. Great selection of vehicles. We are so happy with our purchase! We will recommend to friends and family for sure. Thank you Justin for all your help! Kiran has reached out to us multiple times to check in and make sure everything was going good with our new vehicle and to make sure our needs were met. More

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It was my first car buying experience it was awesome, I got pre owned car with really good mileage Kiran and Nemo help me with the process. It was smooth buying experience. got pre owned car with really good mileage Kiran and Nemo help me with the process. It was smooth buying experience. More

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Great selection Great Customer Service the entire staff was helpful the time spent was minimal. Hampstead Pre owned awesome place if looking for good car at a fair price was helpful the time spent was minimal. Hampstead Pre owned awesome place if looking for good car at a fair price More

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Best dealership I have ever been too. The customer service is top notch and unmatched. My needs were met, the time I spent in the dealership did not take all day and the finance manager G The customer service is top notch and unmatched. My needs were met, the time I spent in the dealership did not take all day and the finance manager Gary made me feel comfortable in the decision I made with the truck I bought. I didn’t feel like all the dealership wanted was my money. All my questions were answered effectively and I left the dealership feeling confident on the purchase I made. More

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Absolutely amazing my sales guy Desmond helped me so much. I will definitely refer people. much. I will definitely refer people. More

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Great vibe with the sales team from start to finish. The old school small town dealership is very quaint as well The old school small town dealership is very quaint as well More

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Excellente journée was to buy a car from them and the castemer service is amazing thank you for the advices and information I gather from them I really appreciate it castemer service is amazing thank you for the advices and information I gather from them I really appreciate it More

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Hampstead Pre-Owned is not transparent nor honest. We went there because we did have a very good experience 5 years ago. My review is similar to October 26, 2025 review that is posted on here. So ple We went there because we did have a very good experience 5 years ago. My review is similar to October 26, 2025 review that is posted on here. So please read all of the negative reviews before wasting your time as we had some of the same experiences that I am now reading. The other reviewers seem to have similar issues and dishonesty as well from the certified check for our own financing to them trying to force people in various ways to run your credit to finance with them. For our situation, they knew we were bringing a check from our Bank as they even spoke to the Bank mid day because they had to correct their invoice for the car (originally written incorrect). Similar to what the reviewer stated on October 26, 2025 we were also told two different stories and negative feedback on our bank after driving an hour and then sitting there for nearly two hours. First, we were told that APLFCU stopped working with Hampstead Pre Owned. Then I was told that APLFCU was not good for the money and have bounced checks with them. We brought our own 3.9 financing and they continued to want us to finance through them or at least have a back up financing process. There words were "so that we have back up financing, if the certified cashiers check bounces." They were also not transparent in all of their fees the first time we looked at the car. Originally they say that the HPCO Certification is done for all of our customers when it is not you actually pay for it. We only returned from our original discussions on the vehicle because "they called us" and removed all of the unnecessary fees (10% for using your own financing and the HPCO certification charge, delivery fee since the car came from Westminster Toyota and not out of state). The locations where the car has been is located on CARFAX report if you are not aware. After wasting our time sitting there with our own financing, that they were well aware of, they unsuccessfully tried pushing us to allow them run the purchase through their financing to have back up because they believe the CERTIFIED CASHIERS check would bounce. As a family this is extremely insulting. Raquel tried to jump in the conversation and give the worst analogy of would I accept a person check from her. Of course, no. Then she continued to insult me and speak to me as if I was uneducated. All in front of the Customer Service Manager that I was speaking to outside. Raquel was extremely rude and then walked away while making nasty comments. The Customer Service Manager did nothing except ask me to leave the check and come back in a few days to pick up the car once they have officially cashed the check. There are too many dealerships around with lots of inventory to play games, insult and be disrespectful to customers. I did not read the reviews online as I previously 5 years ago had a good experience. The bad reviews on here are real so believe them. More

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