Donald Maddran
Donald Maddran at Toyota of Richardson
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Donald Maddran | Page 11

Service Director

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.8
123 Reviews
4.8

123 Reviews

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123 Reviews of Donald Maddran

August 16, 2023

Dealership Rating
Employee Rating

12:30 appointment for oil change and low tire light. It’s now 3:30 and they finally did oil change, but sent text there was a nail in tire that was 2/32 and could not be patched, wanted $365 for one tir More

by Txlakeluvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 16, 2023

Dealership Rating
Employee Rating

Fantastic service and staff at this location. it was great. Thx. Indeed, indeed. Indeed. Indeed. More

by Danny
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Oliver

Aug 17, 2023

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

August 15, 2023

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My service provider was an excellent guy. He explained everything clearly and helped me with what needed to be done. I will surely come again for all my car maintenance. More

by nem nhean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Justin Timothy Hogue

Aug 16, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

August 14, 2023

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Employee Rating

Clean and Courteous friendly Knowledgeable and very professional excellent service along with efficient and fair pricing. More

by Taylorwood862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Aug 15, 2023

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

August 14, 2023

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Was a very long wait and just not to good for the time otherwise the people were good More

by jboyer347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2023

Toyota of Richardson responded

Thank you for sharing your experience. We apologize for the lengthy wait time, but we thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

August 10, 2023

Dealership Rating
Employee Rating

Lee helped me out and was very knowledgable and candid about my service. I appreciated that he went the extra mile to show me the screw that got into my tire and share his safety concerns if we didn't cha More

by natnorthcutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Aug 10, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

August 07, 2023

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Employee Rating

Cares for customer needs and provides explanation of the required service of your vehicle with detailed cost. More

by Eubani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Nickel

Aug 08, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

August 02, 2023

Dealership Rating
Employee Rating

Everyone is friendly and very helpful. They make me feel welcome and comfortable every time I take my care in. They also go above and beyond when I’m in a crunch. More

by amesberry85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Aug 03, 2023

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

August 02, 2023

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Employee Rating

They took care of my flat tire immediately and they let me pick it up after work. Couldn't ask for a more efficient service. More

by taylorm0526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Aug 03, 2023

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

July 31, 2023

Dealership Rating
Employee Rating

El diagnóstico y sugerencia qu me dieron me facilito entender lo.que ocupaba mi carro More

by Cesar torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Aug 01, 2023

Toyota of Richardson responded

Glad to hear it, Cesar! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Maria Arenas, Customer Relations Manager

Aug 01, 2023

Cesar torres responded

Gracias a ustedes

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