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Donald Mast
Donald Mast at Walker Ford

Donald Mast | Page 10

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
539 Reviews
4.9

539 Reviews

Write a Review

539 Reviews of Donald Mast

January 18, 2024

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Employee Rating

Walker Ford is probably the best dealership I’ve walked into in many many years they’re always on top of their game More

by J9DARDINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kirk, Steve McHenry, Shelley Ritter , Amber Montante

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Jan 23, 2024

Walker Ford responded

Thank you, we strive to deliver a consistently exceptional experience, so knowing we're succeeding means the world to us. We hope to see you again soon, have a wonderful day!

January 18, 2024

Dealership Rating
Employee Rating

Good service. Clean shop lots of inventory. Good location. Nice clean waiting room area with coffee More

by JUDY_GUIGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Justin Boczar, Steve McHenry, Shelley Ritter , Beth Gee, Gatlin Hatcher

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Jan 23, 2024

Walker Ford responded

We constantly strive to provide exceptional customer service, so knowing you felt well-looked-after makes us proud. We hope you have a great day, thank you!

January 17, 2024

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Employee Rating

The staff at Walker Ford are outstanding. Great service. They really care about us the costumers. Thanks again. More

by jamesjr1969fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Mike Murray, Steve McHenry, Shelley Ritter , Beth Gee, Gatlin Hatcher, Amber Montante

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Jan 17, 2024

Walker Ford responded

Thank you for your kind review of our staff! We sincerely appreciate your feedback and are delighted to hear that you had a great experience with our outstanding service. We hope to see you again!

January 17, 2024

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Employee Rating

Walker ford cares about their repeat customers and the Service department always does the right thing More

by nacc1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Blankenship , Amber Montante

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Jan 17, 2024

Walker Ford responded

Thank you for taking the time to leave a review of your experience at Walker Ford! We're happy to hear that we were able to demonstrate our commitment and dedication to our customers. We look forward to continuing to serve you for many years to come!

Jan 18, 2024

nacc1098 responded

Looking forward to it.

January 17, 2024

Dealership Rating
Employee Rating

Don is always the best he is always making sure if I have any issues they are resolved !!! More

by danielstonestyling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2024

Walker Ford responded

Thank you for your review! We appreciate your kind words about Don and his commitment to resolving any issues you may have. We hope to serve you again in the future!

January 15, 2024

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Employee Rating

Don did an excellent job insuring the work was completed and the cost was properly charged to our extended warranty More

by AAM274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2024

Walker Ford responded

It's fantastic that Don got everything sorted with your extended warranty! We pride ourselves on clear communication and efficient service. Thanks for the feedback!

Jan 16, 2024

AAM274 responded

You’re welcome, Don is fantastic! I do want to say I had some trouble completing this survey application. I tried several times before it finally went through. You need to have someone address this or I’m afraid some people will just not complete it.

January 07, 2024

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Employee Rating

Service technician was helpful and made sure I knew what was being done to my truck and has nice follow up at the time to pick up my truck More

by schochw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Shelley Ritter , Gatlin Hatcher

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Jan 09, 2024

Walker Ford responded

It's truly rewarding to know our technicians provide such a helpful and attentive service. We appreciate your feedback, and we hope you have a wonderful day.

December 17, 2023

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Employee Rating

Fantastic First Experience! I’ve been to other dealerships in the area and was very disappointed with the customer service. I was told Walker was different and they delive More

by wardp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken McNall

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Dec 18, 2023

Walker Ford responded

Hello, we're glad to hear you enjoyed your visit. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Walker Ford!

December 07, 2023

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Employee Rating

Great Service got me in and out quickly. Parts guys where great for wiper blades and installed them. More

by JASON.DIAMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Adams

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Dec 08, 2023

Walker Ford responded

Thank you for your review! We appreciate your positive feedback about our quick and efficient service, as well as our helpful parts team. We hope to see you again!

December 01, 2023

Dealership Rating
Employee Rating

Very happy with the knowledge and professionalism of Don Mast. Don is a personable person, a credit to Walker Ford. More

by TDAVIS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2023

Walker Ford responded

Thanks for highlighting Don, who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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