Donna Brooks
Donna Brooks at Diehl Toyota of Hermitage
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Donna Brooks | Page 5

Warranty Administrator

Diehl Toyota of Hermitage

2757 E State St
Hermitage, PA 16148

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4.9
56 Reviews
4.9

56 Reviews

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56 Reviews of Donna Brooks

June 12, 2023

Dealership Rating
Employee Rating

Very friendly staff that made sure that I got prompt attention for the service of my vehicle More

by teb7850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2023

Diehl Toyota of Hermitage responded

Thank you so much for the review of Toyota Service Department and Advisor Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

June 12, 2023

Dealership Rating
Employee Rating

My recent experience at Diehl was positive from initial contact to receiving a clean vehicle at the end. Many thanks to all involved including those I did not have personal contact with. More

by pyasnowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Weaver

Jun 20, 2023

Diehl Toyota of Hermitage responded

Thank you so much for the review of Toyota Service Department and Advisor Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

June 07, 2023

Dealership Rating
Employee Rating

They were great! Got me in even tho the online messed up appointment. Super friendly More

by JBerryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Weaver

Jun 07, 2023

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 30, 2023

Dealership Rating
Employee Rating

Very good job very pleasant and very personal answered all of my questions thanks you More

by bulldog3349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Weaver, Eric Kramer

May 30, 2023

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 29, 2023

Dealership Rating
Employee Rating

Randy is an awesome customer service person. He’s very personable and willing to go the extra mile every time. More

by cdemarest52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Weaver

May 30, 2023

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 24, 2023

Dealership Rating
Employee Rating

I originally talked to Donna in the service dept. and she was very helpful and nice to deal with. Randy took care of the arrangements when I dropped off the car and he was good also. More

by laskeyjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Weaver

May 30, 2023

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 23, 2023

Dealership Rating
Employee Rating

Prompt, courteous, convenient location and quality services, always. I like Toyota after having purchased my last 3 cars. More

by acornelio46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Weaver

May 24, 2023

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 23, 2023

Dealership Rating
Employee Rating

Very clean and very friendly people. Will return for service on my truck again in the future More

by janetstanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Kramer

May 24, 2023

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

May 21, 2023

Dealership Rating
Employee Rating

Nice place what a ridiculous survey. Nice place what a ridiculous survey Nice place what a ridiculous survey More

by persin42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juanita Fair, Randy Weaver, Jessica Kelecseny, Eric Kramer , Mike Anderson, Oak Moser, Jo Wetzl

May 20, 2023

Dealership Rating
Employee Rating

Clean dealership, the most friendly employees. I wouldn’t go anywhere else! Thanks so much More

by kat.ayres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Weaver

May 23, 2023

Diehl Toyota of Hermitage responded

Thank you so much for the positive review of Toyota Service Department and Advisors Randy & Donna! We appreciate your business! - Juanita F. (Diehl Toyota of Hermitage)

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