Dealership Experience
22 yrs, 2 mos
Industry Experience
22 yrs, 2 mos
213 Reviews
Write a Review213 Reviews of Donna Coppola
April 08, 2020
I was very impressed with my last service checkI hope I was very impressed with my last service check I hope you will continue with pick up and delivery It’s the best thing since the butter knife! I was very impressed with my last service check I hope you will continue with pick up and delivery It’s the best thing since the butter knife! More
Other Employees Tagged: Jess Kinney, john obrien, Roger Turnquist
April 04, 2020
Routine Maintenance and wheel noise Scheduled a standard appointment with Brandon for oil change/tire rotation on my CX3..explained there was a noise in the front (Wheel bearing?) on the Scheduled a standard appointment with Brandon for oil change/tire rotation on my CX3..explained there was a noise in the front (Wheel bearing?) on the passenger side. Arrived at the appointment and Jess checked me in (after wiping the interior of the car with disinfectant wipes) and I was immediately given a loaner car...so off I go. A couple hours later got a text and there is Patrick(service tech) showing me what was wrong with the car right on a video on my phone! Well it was not just the wheel bearing but another bearing that was damaged as well..no questions asked, ordered and installed the following day under warranty. It is great to see that the complete problem was solved, explanations given..just great customer service! Some repair shops solve half of the problem, require multiple trips..not at Werner...very very pleased! More
Other Employees Tagged: Jess Kinney, Brandon, Patrick, Rachael, Donna
March 30, 2020
I have bought a Mazda at Werner for over 25 years and have never been disappointed. Great vehicles, great service and great people. Always a friendly greeting and everyone willing keep my Madza in grea have never been disappointed. Great vehicles, great service and great people. Always a friendly greeting and everyone willing keep my Madza in great working condition. More
Other Employees Tagged: Cameron Landry , Jess Kinney, Jay Trabucco
February 25, 2020
Outstanding. Always a pleasure to visit Werner Mazda. Everyone is so friendly, professional and accommodating. I actually look forward to getting my car serviced each time. Everyone is so friendly, professional and accommodating. I actually look forward to getting my car serviced each time. More
Other Employees Tagged: Jess Kinney
February 24, 2020
I was greeted promptly and the inspection and oil change were done faster than quoted,Everyone was friendly.You do need a better selection of magazines in the customer waiting area. were done faster than quoted,Everyone was friendly.You do need a better selection of magazines in the customer waiting area. More
February 20, 2020
great experience Always exceeds my expertations. Clean facillity. Quick and efficient service as usual. Coffee area was full and had a large selecion of snacks a Always exceeds my expertations. Clean facillity. Quick and efficient service as usual. Coffee area was full and had a large selecion of snacks and liquids. Brandon did a wonderful job. More
Other Employees Tagged: Brandon Bair
January 17, 2020
Service was incredible. The whole team made my stress after an accident manageable. They contacted the car rental and insurance companies for me. My car was immaculate when I picked it up and John met me after an accident manageable. They contacted the car rental and insurance companies for me. My car was immaculate when I picked it up and John met me with the paperwork More
Other Employees Tagged: john obrien
January 16, 2020
I brought my car in twice within a week. Brandon and Dylan were honest, fair and kind re the work that needed to be done, and their customer service. Very pleased. Dylan were honest, fair and kind re the work that needed to be done, and their customer service. Very pleased. More
Other Employees Tagged: Brandon and Dylan
January 16, 2020
Werner Mazda is a great company with amazing customer service . They went above and beyond for me and I highly recommend them to others.they are just a all around fantastic company. service . They went above and beyond for me and I highly recommend them to others.they are just a all around fantastic company. More
Other Employees Tagged: Nick Flood, Eric Werner , Ryan Cassatt, john obrien, Jay Trabucco

