Donna Coppola
Donna Coppola at Werner Mazda

Donna Coppola | Page 8

Concierge

Werner Mazda

736 Huse Rd
Manchester, NH 03103

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4.9
213 Reviews

Dealership Experience

22 yrs, 2 mos

Industry Experience

22 yrs, 2 mos

4.9

213 Reviews

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213 Reviews of Donna Coppola

December 22, 2022

Dealership Rating
Employee Rating

Roger was very professional and helpful with purchasing the new vehicle. Tj was very helpful with processing our loan. More

by Stevej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Trabucco, Roger Turnquist

December 21, 2022

Dealership Rating
Employee Rating

Never had a bad experience here! Low pressure sales, friendly staff - and unlike Autofair, they have snacks for their customers! More

by bbishoppcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Werner, Dylan Gallagher, Lorri Schofield , Roger Turnquist

December 16, 2022

Dealership Rating
Employee Rating

Dominick was great! Fun to talk to, and kept me updated during every step of the process. More

by suzannecrispo
Recommend Dealer
Yes

Other Employees Tagged: DOMINICK AQUILINI, Jay Trabucco

December 02, 2022

Dealership Rating
Employee Rating

Rob Was nothing short of amazing, came in knowing exactly what I wanted and he knew just how to make it happen, I love my Q5! Thank you rob!! More

by Lys5awilliams14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Hering , Jay Trabucco

December 01, 2022

Dealership Rating
Employee Rating

TERRIBLE SERVICE! !!!! I brought my car in for an inspection, an oil change, and handling a noise issue. In the end the service department LIED to me about what my car More

by lmessier83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 01, 2022

Werner Mazda responded

Hello Lisa, This is Rich Hammond. I am the General Sales Manager here at Werner Mazda. I am very sorry to hear about your recent service experience with us. I am not one to make excuses, it sounds like we dropped the ball on multiple fronts. I can see from your service records you have been here many times and we appreciate your business. I can assure you we do not make it a practice lie to our customers. Safety inspection interpretations can vary from mechanic to mechanic depending how the read the rules. Our technicians are A.C.E Certified and Mazda Master Certified. They take their work vary seriously and would never intentionally make an error that could harm someone. Again I apologize, If there is anything I can do to make it to you. Please reach out.

November 24, 2022

Dealership Rating
Employee Rating

I always have a great experience at Warner Mazda. They made it a point to get me in and out since I had a appointment to make. I will continue to use them for all my car needs. More

by beachside35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Gallagher, Lorri Schofield , Jay Trabucco, Mike H.

November 15, 2022

Dealership Rating
Employee Rating

The best experience ever wth Werner Mazda. Friendly staff and professional people.Eric,Rich,Nick,Jay,Dylan,Lori,Roger thank you 🙏 More

by roykhayat1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Hammond, Nick Flood, Eric Werner, Dylan Gallagher, Lorri Schofield , Jay Trabucco, Roger Turnquist

October 27, 2022

Dealership Rating
Employee Rating

Had a great experience! my car needed Brakes all around, tires and a wheel bearing after 133K miles. Lorri quoted the job and set up the appointment. I left the car for the More

by jmfortune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 24, 2022

Dealership Rating
Employee Rating

Best Werner Team. Thank you=Eric,Richard,Nick,Jay,and Roger for keeping me under Mazda wings.I love my classy anf chic Mazda CX9 carbon edition. More

by roykhayat1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Hammond, Nick Flood, Eric Werner , Jay Trabucco, Roger Turnquist

October 01, 2022

Dealership Rating
Employee Rating

Rob makes getting a new car an easy experience and that’s why we chose Werner Mazda again for our family vehicle. More

by mzpetro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Hering , Jay Trabucco

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