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Donna Feliciano
Donna Feliciano | Page 23
Service Consultant
Colonial Hyundai
4423 Lincoln Hwy
Downingtown, PA 19335
414 Reviews
Dealership Experience
18 yrs, 5 mos
Industry Experience
42 yrs, 2 mos
Languages Spoken
English
414 Reviews of Donna Feliciano
October 30, 2019
Customer Service number1 in my book Promises made promises kept. Work done in a timely matter at a reasonable rate. Even when not scheduled tire low in air they took care of it Promises made promises kept. Work done in a timely matter at a reasonable rate. Even when not scheduled tire low in air they took care of it More
by JRHART1966
Verified Customer
October 30, 2019
ANOTHER UNEXPECTED SYSYEM FAILURE Battery light on. Belt making noise. No appointment. Dropped off at night, Called in AM to explain problem. Fixed that day. Picked up that evening. Gr Battery light on. Belt making noise. No appointment. Dropped off at night, Called in AM to explain problem. Fixed that day. Picked up that evening. Great service More
by VANDY1230
October 29, 2019
Great dealership Everyone was very helpful from start to finish. Really took the time to listen to my concerns. Probably one of the best technicians worked on my car. Everyone was very helpful from start to finish. Really took the time to listen to my concerns. Probably one of the best technicians worked on my car. He fixed it quickly and right the first time. Thanks Colonial Hyundai!!! More
by JECKMAN243
Other Employees Tagged: Kevin Wagner
October 23, 2019
Went very well Donna has always been pleasant and very helpful. My car service was completed in an hour and a half. I am always informed on what they did. Donna has always been pleasant and very helpful. My car service was completed in an hour and a half. I am always informed on what they did. More
by BCSREML
October 22, 2019
My entire day was wasted. I told the service person when I called what was wrong. After waiting a couple of hours they finally came out and told me that they couldnt weld the p I told the service person when I called what was wrong. After waiting a couple of hours they finally came out and told me that they couldnt weld the part, but they could order me a whole new piece for a few hundred dollars. I took it down the street and had it fixed for a few dollars. More
by SCH.COUNTRYGIRL
October 22, 2019
State Inspection and Emissions Early morning appointment 7:30AM. Arrived early. Met with agent Donna and reviewed work required. Also included an unscheduled request for appt Early morning appointment 7:30AM. Arrived early. Met with agent Donna and reviewed work required. Also included an unscheduled request for appt and was accepted willingly More
by CAPPONE40
October 22, 2019
state inspection and oil change Everything was done well and timely. However when going home my windshield washer light went on - no fluid. For all the money spent, it was inconvenie Everything was done well and timely. However when going home my windshield washer light went on - no fluid. For all the money spent, it was inconvenient. More
by CZAWISTOWSKI52
October 17, 2019
They Don’t Know how to fix their own cars Every time I bring my Sonata in to this HYUNDAI dealership, some problem is discovered that there seems to be no fix for even though their company is Every time I bring my Sonata in to this HYUNDAI dealership, some problem is discovered that there seems to be no fix for even though their company is the one that literally built the car. This time I bring my car in for a recall and they ask to do the inspection/emissions (fair enough). They do the emissions test, get through most of the safety check and suddenly find out my backup lights don’t work. News to me but whatever. They then took several days to figure out it was the wiring that connects the lights in the rear to the rest of the car that are somehow severed due to some terrible mounting job where the trunk closes. They couldn’t fix it and instead stated i would need to likely pay $3000+ to replace all the wiring or something to that effect. Basically what they were telling me was that my 2011 Sonata with 70,000 miles is totaled because of a faulty wiring job (that they did to begin with). I would never recommend ever taking your car here unless it’s for a recall (which is why mine was in). This car is a lemon and this dealership is unhelpful in almost all regards. Their best recommendation was to take my car someone else. That’s unacceptable. I dropped the car off on a Friday evening for Saturday morning service and due to technicians or service managers not being available I didn’t get my car back till Tuesday night. And it was not even fixed. You can’t fix your own car’s severed wires in the trunk? why? I’d love to speak with someone higher up in management than the service managers on this but I won’t hold my breath. More
by SKANE2005
Other Employees Tagged: J.P. Jones
October 17, 2019
My Hyundai experience The service area is always a friendly, pleasant place to wait while your car is being serviced. They always make sure you are happy with everything be The service area is always a friendly, pleasant place to wait while your car is being serviced. They always make sure you are happy with everything before you leave. More
by 3 time winner
Other Employees Tagged: Joe Kozol
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