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Donna Feliciano
Donna Feliciano | Page 25
Service Consultant
Colonial Hyundai
4423 Lincoln Hwy
Downingtown, PA 19335
414 Reviews
Dealership Experience
18 yrs, 5 mos
Industry Experience
42 yrs, 2 mos
Languages Spoken
English
414 Reviews of Donna Feliciano
October 03, 2019
Quick service Had a problem from hitting a pothole pretty bad. With the service guy and myself the problem was solved and the car feels 100% better so far. Had a problem from hitting a pothole pretty bad. With the service guy and myself the problem was solved and the car feels 100% better so far. More
by RICHEYK62
Verified CustomerOther Employees Tagged: Katie Schaffer
October 03, 2019
Quick and easy I have been using this service center for many years and through 5 Hyundai’s. We consider this to be a fair and trustworthy dealer. We like getting I have been using this service center for many years and through 5 Hyundai’s. We consider this to be a fair and trustworthy dealer. We like getting our car back nice and clean! More
by FALCONLYN
October 03, 2019
Yearly Inspection Great service! Easy to get an appointment. Service completed timely. Updated frequently throughout the day with what was needed to be done and cost. Great service! Easy to get an appointment. Service completed timely. Updated frequently throughout the day with what was needed to be done and cost. Easy to reach by text and phone More
by EUMOIROUS
October 03, 2019
In and out in no time I had a 10 AM appointment for some minor warranty work. The dealer was right on time and I was out of the shop by 10:25 AM… In and out in no time! I had a 10 AM appointment for some minor warranty work. The dealer was right on time and I was out of the shop by 10:25 AM… In and out in no time! More
by Mike 64
Other Employees Tagged: J.P. Jones
September 19, 2019
New sales guy no good Peps is apparently new and pretty much lied to me about everything...He said gap insurance was included in the price he gave me, it wasn't. He said he Peps is apparently new and pretty much lied to me about everything...He said gap insurance was included in the price he gave me, it wasn't. He said he'd call me the next day to set up the service appointment and he didn't. I had to hunt him down. He told me I'd get a panoramic sunroof installed after market and leather. The sunroof is not panoramic and the leather is not the color I chose. I'm fine with the factory recommended color of the leather, but I felt misled when he asked me to choose a swatch. And the sales manager, Robb, didn't act as if he cared that I wasn't initially happy with the leather. He just gave me the number for the guy who installed it. The car looks fine on the inside, but it came back to me with black spots on the hood that I haven't been able to remove. Donna in the service department was great. More
by ashcarlson82
Other Employees Tagged: Rob Barba, Peps
September 16, 2019
My broken sunroof So far the work on my car has not been done, I was there two weeks ago for the second time and I was told a new racks have been ordered for my sunroof So far the work on my car has not been done, I was there two weeks ago for the second time and I was told a new racks have been ordered for my sunroof and someone will call me. I called last Friday to check the status but I was told someone was gonna call me back right away but till now no one has not called me More
by MKOKUMO
Other Employees Tagged: Alex Cintron
September 10, 2019
Average service at best. I’d like your service department better if I was greeted in a timely manner by someone not harried, tired and overworked like Donna. She is excellent I’d like your service department better if I was greeted in a timely manner by someone not harried, tired and overworked like Donna. She is excellent but I think it unfair and creates a tense and unfriendly environment when she is basically the only person running the service department. This is not my only experience getting service here but a similar pattern is present. Best regards James Pfeffer More
by JAMESMRPURPLE
September 09, 2019
Service Center open on Labor Day! I was surprised that I could schedule to drop off my car on Labor Day. The service consultant, Donna Feliciano, was very friendly and helpful. Issues I was surprised that I could schedule to drop off my car on Labor Day. The service consultant, Donna Feliciano, was very friendly and helpful. Issues were diagnosed quickly and parts not in stock were ordered. Fast turnaround. Donna kept me informed through the process. Cost estimates were accurate. There was a mistake on the final bill, which was corrected immediately. Excellent service! More
by MEB2018
Other Employees Tagged: Kevin Wagner
September 06, 2019
Quick, courteous service My car went in for an oil change and state inspection. I waited for it at the dealership. Was pleased with its completion time. Will return for future My car went in for an oil change and state inspection. I waited for it at the dealership. Was pleased with its completion time. Will return for future service. More
by Baxter
September 04, 2019
Genesis G-80 Regular Service Customer service ready to receive on time. Car promptly taken to service bay. Recommendations re 4 wheel alignment during tire rotation appreciated. P Customer service ready to receive on time. Car promptly taken to service bay. Recommendations re 4 wheel alignment during tire rotation appreciated. Prompt, courteous and professional service. More
by MSCHNEIDER330
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