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Donna Feliciano
414 Reviews
Dealership Experience
18 yrs, 5 mos
Industry Experience
42 yrs, 2 mos
Languages Spoken
English
414 Reviews of Donna Feliciano
October 27, 2020
For my first time, it was a great experience. I had received a coupon earlier last week and it brought the price for my oil change down. I truly appreciate the service. received a coupon earlier last week and it brought the price for my oil change down. I truly appreciate the service. More
by lillian.rowell4
Verified CustomerOther Employees Tagged: John Ashdale, Jim Ballezzi , Rob Barba, Jason Merkel, Bryan Okubo, David Smith, Bradley Triplet
October 25, 2020
Love that they’re offering valet service during these times. They take the necessary safety precautions needed and I no longer have to sit in the lobby and wait. Excellent customer service-please keep th times. They take the necessary safety precautions needed and I no longer have to sit in the lobby and wait. Excellent customer service-please keep this option. More
by JENNIFERPARIS14
October 23, 2020
Donna, sent me a text with her phone number. So, I could call and ask about my car status. When I called, my new car parts were installed and my car was ready to be picked up. call and ask about my car status. When I called, my new car parts were installed and my car was ready to be picked up. More
by JWH0926
October 21, 2020
Donna Feliciano really helped me with my Santa Fe get an align problem fixed. I waited too long to mention it from the last time I was there but she trusted my word and now I have trust in the dealership. align problem fixed. I waited too long to mention it from the last time I was there but she trusted my word and now I have trust in the dealership. I appreciate her help as always when she handles my service requests! Nick V. More
by nviscuso
October 20, 2020
Reliable and trustworthy service as usual! On time as per appointment and wait was reasonable. Donna is the best and very thorough. Both my cars purchased at your dealership. per appointment and wait was reasonable. Donna is the best and very thorough. Both my cars purchased at your dealership. More
by RON77MILLER
October 20, 2020
Great service, very personable and professional. I came in for a pretty routine service appointment. I had no problem checking in at the service department and the work was done within the time it was stat in for a pretty routine service appointment. I had no problem checking in at the service department and the work was done within the time it was stated. Very satisfied with .y experience. More
by rmason2701
Other Employees Tagged: Jason Merkel, Bryan Okubo
October 15, 2020
The dealership and manufacturer stands behind their promises and provides first rate service. The car is a terrific value and I speak as a past owner of Chevy, Cadillac, Lincoln, Pontiac, Buick, Merce promises and provides first rate service. The car is a terrific value and I speak as a past owner of Chevy, Cadillac, Lincoln, Pontiac, Buick, Mercedes and Toyota automobiles. More
by RVROSSI37
October 09, 2020
Donna is exceptional! Extremely professional, answers your questions, keeps you informed, etc. She is THE BEST!!! The service area is comfortable. Everyone is taking extra precautions to ensure a safe your questions, keeps you informed, etc. She is THE BEST!!! The service area is comfortable. Everyone is taking extra precautions to ensure a safe environment. More
by VictoriaM
October 08, 2020
never git my car washed waited more than half hour and no one even was in the car was area and I finally had to ask for my keys to to get into my car so I could leave one even was in the car was area and I finally had to ask for my keys to to get into my car so I could leave More
by POPPYMAN31
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