Donnie Barnes | Page 3

I've had nothing but the best service each time I've gone to the Service department. I'm really paronad when the warning lights comes on and I just stop by and they reassure me it's ok and they will take car to the Service department. I'm really paronad when the warning lights comes on and I just stop by and they reassure me it's ok and they will take care of it. Mr. Ernest Bynes does his best to make sure that your Service is always with a smile. "He's the best" The cashiers I've come in contact with are very kind as well. More

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Stefan is the very best in service advisors! I have been impressed with him for many years! I have a 2015 Hyundai Sonata and love it and think the world of Rick & Rita Case impressed with him for many years! I have a 2015 Hyundai Sonata and love it and think the world of Rick & Rita Case More

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Excellent , the best I ever had The day I went to see the cars , I was impress the way that my sales rep take care of why I really need , and help me with my options to get my new le The day I went to see the cars , I was impress the way that my sales rep take care of why I really need , and help me with my options to get my new lease , I really appreciate his dedication and professionalism . I get the car I need and I really happy for the excellent service Best regards Antonio Tahan More

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Needs improvement on customer service I went to get an oil change and other service done without an appointment as I usual do but this morning I pulled up and it took someone 8 minutes to I went to get an oil change and other service done without an appointment as I usual do but this morning I pulled up and it took someone 8 minutes to approach me. When I arrived, there was only 4 cars there included my car. The other people got dealt with and I was just sitting in my car waiting until John S approaches me and asked how he could help me. I appreciate John for that. Normally by 11 or so I’m usually out of there. Keep in my there is usually more people waiting for service so today I thought it would be quick with less people but today my car was done at 1:42. I didn’t stay because I figured I can do other stuff while waiting. So when I got the call to say my car was finished I went right over to find after paying my car was blocked in by another car that went to get their service done too. A nice gentleman that was standing by went to get one of the service guy to move it. It took the device people a while to come out. I’m just appalled by how the company don’t take into consideration the customer service section of their. Company. I bought my car at this dealership. I’ve been going there for service ever since. If the customer service don’t change I’ll have to go somewhere else. I once again want to say thanks to John S for helping me today. I appreciate it it. More

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Stefano is great! Service was great! Fully trust and work with Stefano in service, and Donnie in service, and Malik in finance and management!! And have done so for the Service was great! Fully trust and work with Stefano in service, and Donnie in service, and Malik in finance and management!! And have done so for the past several years! More

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Santa Fe Satisfaction! Donnie Barnes is definitely the Go-to-Guy at Rick Case Hyundai 441. His professionalism and expertise simply compliments his warm approach and transp Donnie Barnes is definitely the Go-to-Guy at Rick Case Hyundai 441. His professionalism and expertise simply compliments his warm approach and transparency. I stopped in to service my Sonata and was introduced to Donnie by Malik Saleh, another great person at RCH441, while I waited. After test driving the Santa Fe, I knew it was time to upgrade. Malik and Donnie made me feel comfortable by answering all my questions. I will send my friends and family to Mr. Barnes and you should too! More

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Best Genesis Donnie was a perfect gentleman, kind, caring, and took care of all details no matter how small everything was important in helping me with setting up Donnie was a perfect gentleman, kind, caring, and took care of all details no matter how small everything was important in helping me with setting up the car. Donovan, the perfect F&I man, he has taken care of my cars twice and 2 of my family members as well, Donovan would spend as much time as needed to explain the paperwork, and any details that he thought would be important When i go in for service (Im close to Weston) Anya Gorokhova takes care of any service needs, always caring to detail, thank you, Rick Case More

by comnet41 Verified Customer Verified Customer

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Great Experience Best dealer experience. Worked with Christian and Donnie. Both worked hard to earn my business. Glad to be able to get the deal I wanted. Excellent fo Best dealer experience. Worked with Christian and Donnie. Both worked hard to earn my business. Glad to be able to get the deal I wanted. Excellent follow up after purchase. More

by wslevine Verified Customer Verified Customer

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My sales person I was greeted by Mr Barnes as soon as we stepped into the showroom! I felt special. He was courteous and professional, he was so helpful in eveything I was greeted by Mr Barnes as soon as we stepped into the showroom! I felt special. He was courteous and professional, he was so helpful in eveything that we ask for. More

by jpivnick Verified Customer Verified Customer

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awesome I enjoyed purchasing my vehicle through rick case. Donnie and Donovan definately made the experience easy and simple. Thank you Donnie and Donovan for I enjoyed purchasing my vehicle through rick case. Donnie and Donovan definately made the experience easy and simple. Thank you Donnie and Donovan for everything you did to help me get my car. I will see you next year. More

by tierra.alphonse Verified Customer Verified Customer

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