Donny Penn
Donny Penn at Gunn Honda

Donny Penn | Page 4

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.8
98 Reviews
4.8

98 Reviews

Write a Review

98 Reviews of Donny Penn

May 07, 2021

Dealership Rating
Employee Rating

They scheduled my appointment and took my car in a timely manner. Staff was friendly. Wait time was reasonable. I will go back to Gunn again. More

by Mdwade4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Gunn Honda responded

Thanks so much! We’re glad we were able to provide you with a great customer service experience.

March 23, 2021

Dealership Rating
Employee Rating

Friendly, courtesy, professional staffs. The service was extremely slow. Waiting is so frustrating. Please improve which makes everyone life a more pleasant. Anyhow everyone else is outstanding. Keep up the More

by Haduc1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

December 09, 2020

Dealership Rating
Employee Rating

The express service was handled very professionally and quickly. All I needed was an oil change. I left my car and within two hours was called to come pick it up. More

by Rudd128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2020

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you!

September 26, 2020

Dealership Rating
Employee Rating

Excellent service as per usual. They are always super friendly and efficient. They always explain carefully what I need and the staff is so friendly. More

by Guerita_2255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 21, 2020

Dealership Rating
Employee Rating

What great service! I love bringing my vehicle to Gunn Honda because I know I will get amazing service every time no matter what! Love them! More

by Aggie-katie
Recommend Dealer
Yes
May 22, 2020

Gunn Honda responded

Thanks so much! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received!

May 18, 2020

Dealership Rating
Employee Rating

Excellent service. Service advisor was courteous and helpful. Very pleased with his service. Would certainly recommend to anyone needing their vehicle service. Excellent experience with Gunn Honda More

by JlLM
Recommend Dealer
Yes

April 27, 2020

Dealership Rating
Employee Rating

Robert Service Advisor at GUNN HONDA on IH 10 W is efficient and great with attending to my Honda Civic 2016 oil change needs. The impeccable Mr. Steve Harwood is customer service friendly, posed, fr More

by Villasana.m031706
Recommend Dealer
Yes
Apr 27, 2020

Gunn Honda responded

Thank you so much for the positive review. Maria! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.

April 26, 2020

Dealership Rating
Employee Rating

Great service! The people were very friendly and efficient. I didn’t have to wait very long for my car to be ready. Would recommend getting your car serviced here. More

by mary
Recommend Dealer
Yes

Other Employees Tagged: Parish Malone, Joe Toepfer

Apr 27, 2020

Gunn Honda responded

Hi, Mary! Thanks for the positive feedback. Glad to have you as a part of the Gunn family!

February 28, 2020

Dealership Rating
Employee Rating

Since residing in San Antonio I have bought 2 cars from them. I am very satisfied with ALL my dealings with them and without hesitation recommend them to anybody who wants value for what s/he pays! More

by pd
Recommend Dealer
Yes

Other Employees Tagged: Sal Hernandez, Freeman Sparks, Denise Pendergrass-Esparza , Dennis Hayes, David Cameron

Mar 02, 2020

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

January 15, 2020

Dealership Rating
Employee Rating

Do not chose Gunn Honda. My family has 5 different Honda’s and Gunn Honda would not be a place where I would ever spend my money. Needed to bring in my car for a recall and called multiple times only More

by timothytientran
Recommend Dealer
No
Jan 15, 2020

Gunn Honda responded

Thanks for letting us know about your experience, Timothy. We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our service team. In the meantime, if you would like to discuss ways we can improve, please reach out to us directly at 210-680-3371 and ask for our Service Director, Randy Randolph. We'd love the opportunity to understand how we can better serve you moving forward.

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