Donovan Jaehrling | Page 23

The entire experience at you dealership was excellent, from a customer service, knowledge of product , quality of work,price and overall experience. The only disappointment was the final monthly payment a from a customer service, knowledge of product , quality of work,price and overall experience. The only disappointment was the final monthly payment as it is much more than we anticipated, We know that all of your employees did the very best they could, Donovan also surprised us with an additional $500.00 VA discount and we were very thankful for that. Your employees are excellent. My wife is also an Hyundai Tuscon owner that she bought at Rick Case at Sunrise and 441 dealership. Thank you, Rosalie and Julio Fortis, Jr. More

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I gave your organization the highest rating because I was extremely satisfied with the sales associate Donovan Jaehrling and all of the people who assisted me in closing the deal. At no time was I pressured. extremely satisfied with the sales associate Donovan Jaehrling and all of the people who assisted me in closing the deal. At no time was I pressured. I was explained all the issues as we proceeded and when it was completed all were happy with the deal. When all are happy it is a good deal. I have known of the Case dealership for many years. I've lived in Plantation and Davie for over 30 years. Everyone I know say that they are fair and honest. I agree. More

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Great Service and support at Rick Case Hyundai, Ft. Lauderdale - they really live up to their moto, "Our Customers, Our Friends." I went in for routine service knowing that my 2009 Sonata looked g Lauderdale - they really live up to their moto, "Our Customers, Our Friends." I went in for routine service knowing that my 2009 Sonata looked great, ran great, and at 57,000 miles had another 43,000 miles of full extended warranty coverage. But I took along a flyer I received from another dealer "We'll top your Blue-book value" and handed it to a very personable salesman in the showroom. He showed the flyer to his managers, they said they could match it, and on the lot we found the perfect car - color, options, & trim, and made in USA (Hyundai Alabama). Mr. Jaehrling and Sales Manager Mr. Fonseca explained all the benefits to trading in my paid off Sonata, in very knowledgable and agreeable fashion, so I'm now driving a brand new Elantra - secure in a new "extended wrap" warranty, and with Mr. Jaehlring explaining the fancy new "Bluetooth" system, which not only makes "no hands" phone calls, but plays your phone's music or video (news) on the stereo wirelessly. The Elantra is almost as roomy and powerful as the Sonata, with better gas mileage in a very sporty package. More

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I originally went in to check out the pearl Metallic white color in the new 2013 Genesis Coupe 3.8 Track. I spoke with Donovan on the phone before I went to the dealership and he was very professional a white color in the new 2013 Genesis Coupe 3.8 Track. I spoke with Donovan on the phone before I went to the dealership and he was very professional and knowledgeable about the vehicle I was interested in. After I checked out the color and test drove it ,I fell in love with it! Donovan and I sat down to discuss price and payment and he was very helpful in getting me where I wanted to be at. I then spoke to Micheal Bushman in the finance department and he finalized everything and was very nice and helpful with all of my questions. I would deferentially recommend this dealership to anyone looking to get into a new vehicle! More

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I was greeted by Mr Jaehrling with a lot of enthusiasm and assurance that my car purchasing experience would result with a positive outcome. He guided me thru my application explaining each step . I was l and assurance that my car purchasing experience would result with a positive outcome. He guided me thru my application explaining each step . I was later introduced to Mr Goldberg who explained each part of my contract. I was also advised to contact Mr Jaehrling if I had any questions in the future. I would recommend this dealership to my friends and family. More

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Excellent service from Donovan. He has been more than helpful on my car buying experience and has came they with everything promised when I bought my new car. helpful on my car buying experience and has came they with everything promised when I bought my new car. More

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My overall experience was phenomenal. My new car works great. Fares and Donovan treated us with full respect, and gave us a great deal without any pressure. I know I can always count on them giving me gre great. Fares and Donovan treated us with full respect, and gave us a great deal without any pressure. I know I can always count on them giving me great services when I go back. I recommend everyone who's interested to talk to them when your looking forward buying a new car. More

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