Dontrell Saucier | Page 12

Great Experience Very courteous employees, very professional, answered all our questions, made for a pleasant experience. I would definitely recommend Toyota of Rockwa Very courteous employees, very professional, answered all our questions, made for a pleasant experience. I would definitely recommend Toyota of Rockwall to family and friends. Thanks guys! More

by GLENN223 Verified Customer Verified Customer

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My wife loves her car It took a bit from back order but the window trim is taken care of and we got our first oil change! Wife loves her car and the mpgis getting better as It took a bit from back order but the window trim is taken care of and we got our first oil change! Wife loves her car and the mpgis getting better as it breaks in. More

by DSWORKING Verified Customer Verified Customer

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An adventure for sure I found a vehicle I liked on this dealers website and my husband and I went to check it out. We went through Capital One to get pre-approved, hoping I found a vehicle I liked on this dealers website and my husband and I went to check it out. We went through Capital One to get pre-approved, hoping it would make the whole thing take less time. We were initially told the vehicle was, in fact, there on the lot. When they went to find it, however, it was not there. We were then told it had been sent to auction that morning. We ended up having to go across Dallas with our salesman to get it and bring it back before we could start any paperwork. My stress level was highly elevated on the way there because our salesman wouldn't stay off of his phone and wove in and out of traffic a good amount. It was a long process and we were stuck in rush hour traffic on the way back. We still had a good amount of paperwork to do and had to wait on the car to be detailed as well. The guy we worked with in finance (I don't recall his name) was very pushy on trying to get us to get extra coverage even after my husband and I had both said we didn't wish to have it. Overall, it went well because I got the car I was wanting, but it was a long and stressful process. More

by LOVINGMYGIRLS0810 Verified Customer Verified Customer

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Happy consumer! Great attention to customer preferences and courteous customer care. It is an eco system company that takes pride in exemplary services. Don’t hesitat Great attention to customer preferences and courteous customer care. It is an eco system company that takes pride in exemplary services. Don’t hesitate to ask them any questions. The only question you regret will be the one you forgot to ask. More

by Dental hygienist Verified Customer Verified Customer

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Pleasant unexpected purchase of my favorite model car. After a polite introduction from sales gentleman, I explained what model car I had interest in to purchase in the future. He took me directly to the m After a polite introduction from sales gentleman, I explained what model car I had interest in to purchase in the future. He took me directly to the model and color I preferred. Gave my price range and payment. Requested bottom line before credit check. Gave me quote and I requested counter offer. Met me on counter offer. Financial Officer pleasantly finalized financial agreement and recommended best warranty for my travel mileage. Least stressful auto purchase ever made by me. I am conservative and prefer bottom line deal with no hassle or frills. More

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used car purchase Dontrell was very helpful in assisting with the transaction. He was professional and knowledgable. My situation was unique and yet I had no issues. Th Dontrell was very helpful in assisting with the transaction. He was professional and knowledgable. My situation was unique and yet I had no issues. They were able to work with me on my trade and helped ensure that I was happy with every detail of the car report and sales number (got a great deal!). I did not feel pressured or overwhelmed during the process and I left happy! Thank you! More

by CARLAD32 Verified Customer Verified Customer

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Car buying experience Dontrell was very helpful and catered to all my truck buying needs!! Always wanted to own a Tacoma. Large dealership full of inventory. Thanks Guys!!! Dontrell was very helpful and catered to all my truck buying needs!! Always wanted to own a Tacoma. Large dealership full of inventory. Thanks Guys!!! More

by BGABRIEL Verified Customer Verified Customer

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car purchase Dontrell was very knowledgeable and made this experience pleasant. This is the 2nd car I have purchased here and again I'm a happy customer. Dontrell was very knowledgeable and made this experience pleasant. This is the 2nd car I have purchased here and again I'm a happy customer. More

by GONZDAISY Verified Customer Verified Customer

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People very helpful. Experience was awesome. Staff very helpful. Offered great deals on Toyota Camry SE and salesman was very nice. Toyota of Rockwall takes care of their Experience was awesome. Staff very helpful. Offered great deals on Toyota Camry SE and salesman was very nice. Toyota of Rockwall takes care of their customers. More

by WATTSRYAN37 Verified Customer Verified Customer

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Good people good service Everyone very helpful and Courteous Second vehicle that I have purchased Will come back Will send my friends and family there too Thank you all Everyone very helpful and Courteous Second vehicle that I have purchased Will come back Will send my friends and family there too Thank you all More

by GINNY0320 Verified Customer Verified Customer

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