Dorene Trammel
Dorene Trammel at City Automall Ford

Dorene Trammel

Mobile Service Administrator

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.9
23 Reviews

City Ford offers me alot of great opportunities. My work is exciting and I love to meet new clients and get to know their individual interests and needs. Outside of work, I am busy viewing car shows and bike shows. I enjoy hiking and camping off the grid as well as finding a new favorite fishing hole!

Dealership Experience

7 yrs, 11 mos

Industry Experience

7 yrs, 11 mos

Specialties & Trainings

SERVICE TECHNICIAN

HAZMAT CERTIFIED

4.9

23 Reviews

Write a Review

23 Reviews of Dorene Trammel

July 03, 2025

Dealership Rating
Employee Rating

The team at City goes above and beyond for me every time! Great Company to deal with! Lee and Doreen are Rock Stars! More

by BETSYJ1203
Service Price Transparency
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Recommend Dealer
Yes

July 01, 2025

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They are always very helpful and get my car repaired in a timely manner. Keep up the great work. More

by TONYKINNEY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 05, 2025

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

July 01, 2025

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Employee Rating

Always fast and friendly service. Answer any questions i have had. Lounge area has snacks and drinks but I always roam the lot looking at the cars and trucks . More

by jason.slucher1
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2025

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Very friendly and seem to be very knowledgable and explained issue to me so I could understand it More

by bhnico1991
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Recommend Dealer
Yes

Other Employees Tagged: Audrey Gradeless

May 27, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

Dealership Rating
Employee Rating

They did a very good job fixing the recalled problem in our ford maverick and came out to our house to do it More

by shop3
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 29, 2025

Dealership Rating
Employee Rating

Awesome. Good friendly knowledgeable This is not an essay. Why the minimum ? Why why why More

by PATRICKILADA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 01, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2025

Dealership Rating
Employee Rating

I knew what truck I wanted, they helped quickly get the order placed. No pressure on upselling anything and no pressure or sales tactics for selling warranty at the end. They run a good service shop too. More

by trevor.troxel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Matthews , Alissa Furry

Apr 21, 2025

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

April 10, 2025

Dealership Rating
Employee Rating

Doreen is on the ball with keeping in contact with us, getting the vehicles taken care of and following through with invoicing! Keep up the good work! Lofty; Fleet Manager, Din 6, Stand and Deliver, Am More

by CHANDLERK547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2025

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Employee Rating

Repairs are always quiet, easy and done right. All of the staff are friendly and knowledgeable of what I need and expect. More

by jason.slucher1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 16, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 01, 2025

Dealership Rating
Employee Rating

Has treated me fair. I wanted a few more things done at service that wasn’t done. Not sure that the recall was totally fixed. By what they said. Wish having brakes fixed More

by MARLASLONE1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Mar 05, 2025

City Automall Ford responded

We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

1

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