Dottie Barbera

Dottie Barbera was very easy to work with during our car-buying experience. We are very happy with our TX 500H purchase. car-buying experience. We are very happy with our TX 500H purchase. More

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The dealership was great to work with. My needs were taken care of. They were very kind and accommodating and (Dottie)or Dorothy Barbera was wonderful. She helped me with everything much My needs were taken care of. They were very kind and accommodating and (Dottie)or Dorothy Barbera was wonderful. She helped me with everything much more than I expected, and was so kind and understanding and answered all my questions. I didn’t understand a lot of the things on this new car, because my car, that I have had for 25 years, didn’t have all the new gadgets and on it. She pointed out a lot and gave me suggestions, and made it a more personal experience. The Finance Manager, Ramiz Kaamil, was also very kind and answered all my questions and I still am calling and asking him questions. A couple of the tech guys also helped me with programming things. Thank you for the wonderful experience of buying my first car in 25 years. Janet Schmidt More

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We love this dealership and its service center. This is our Third purchase from this dealership. This is our Third purchase from this dealership. More

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Great service and care is provided by Mr. Maggie and staff. No complaints at all Maggie and staff. No complaints at all More

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Great service by salesperson Dottie Barbera and office support around her. I would recommend her to others. support around her. I would recommend her to others. More

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Excellent service attitude( Dorothy Barbara), high class and polite and friendly atmosphere, and clean, enjoyable emviroment. and polite and friendly atmosphere, and clean, enjoyable emviroment. More

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Excellent response time, clear and concise communication. Clean offices, restrooms and shop floor. They go the extra mile to make sure the customer is comfortable, needs water or soda. Overall would highly Clean offices, restrooms and shop floor. They go the extra mile to make sure the customer is comfortable, needs water or soda. Overall would highly recommend! More

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Very poor customer service in dealing with salesman and service department. They accused me of something that was done by your dealership. My front windshield leaked shortly after I bought the car as it sa service department. They accused me of something that was done by your dealership. My front windshield leaked shortly after I bought the car as it sat outside in the rain. They said that was impossible. Again it leaked when I had to leave it outside in the rain. I took great pictures of the water in my car. I showed the photos, and was told it would be taken care of. The service department accused me of replacing my windshield with an “aftermarket” one. I said that was impossible because I had had the car for just over one year and it was sold to me as the loaner and was Lexus certified. Then , all of a sudden, I was told that Lexus had replaced the windshield with an aftermarket one and that’s why it leaked. When I asked for the windshield to be replaced with a Lexus one, I was told they were “too expensive” and would take 6 months to get. Being so disgusted with your sales and service department, I am selling my car back to you and telling all my friends what happened. Being a widow and 83 years old, I have to rely on people telling me the truth which was not done in this case. So, I feel that I got screwed buying the car and selling it back to you. I’ve had 4 Lexus's and this was my most expensive purchase and so very disappointing. Sincerely, Pat Chappell More

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Dottie, the Sales Consultant who assisted us is the best. She is honest, straightforward, effective, efficient, and customer-focused. She provided us the second to none service while purchasing our new car. She is honest, straightforward, effective, efficient, and customer-focused. She provided us the second to none service while purchasing our new car. Our thanks go specifically to her as well as towards dealer. You are highly appreciated. We do hope to work with you once more in a very near future. More

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Excellent sales person, knowledgeable, highly professional, helpful, easy to work with. Excellent support personnel. Dealership is extremely clean and presents well. professional, helpful, easy to work with. Excellent support personnel. Dealership is extremely clean and presents well. More

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