Doug Brewer
Doug Brewer at McLarty Daniel Ford
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Doug Brewer

Service Advisor

McLarty Daniel Ford

2609 S Walton Blvd.
Bentonville, AR 72712

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4.0
22 Reviews
4.0

22 Reviews

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22 Reviews of Doug Brewer

April 17, 2024

Dealership Rating
Employee Rating

Doug has the worst attitude and customer service. He treats women like they don’t know anything about cars. Do yourself a favor and stay clear of this place. They clearly knew there was a known issue More

by Gayladhendricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 17, 2024

Dealership Rating
Employee Rating

Oliver has been nothing short of amazing when buying cars. When needing guidance on service, warranty or just a follow up to check in. Oliver is the professional! Thank you all @ MD! More

by Dustin C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

McLarty Daniel Ford responded

Dustin, thank you so much for taking the time to leave us this wonderful review! We love to hear that Oliver is always able to provide you with a painless buying experience. We're truly honored to have earned your business and we hope you have a great week!

March 01, 2024

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Employee Rating

Shakera is amazing, she made the process of getting my car super easy and helped me get the best deal. More

by Deily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

McLarty Daniel Ford responded

Deily, thank you so much for taking the time to leave us this wonderful review! We love to hear that Shakera was able to provide you with an easy buying experience. We're truly honored to have earned your business!

March 01, 2024

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Employee Rating

Dustin was a pleasure to work with and would recommend him to anyone looking to purchase a vehicle. He is very friendly and personable with excellent after sell attention. Doug and Johnathan were equally More

by revvreggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan McCoy , Dustin Kildow

Mar 04, 2024

McLarty Daniel Ford responded

Thank you so much for taking the time to leave us this wonderful review! We truly appreciate your business and your kind words about our staff. We are pleased to hear that Dustin is a great part of your experience and that you also had a pleasant buying experience with Doug and Jonathan! We look forward to seeing you again soon, but in the meantime, please do not hesitate to reach out if there's absolutely anything we can do for you. Safe travels out there!

April 19, 2023

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Employee Rating

Doug has always been super helpful and gone out of his way to take care of me with all my service needs. More

by Trouble!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2023

McLarty Daniel Ford responded

Thank you for the 5-star review! It sounds like Doug did a great job of taking care of your service needs. Please reach out if we can help with anything in the future. Thanks for your business!

April 19, 2023

Dealership Rating
Employee Rating

Doug has always been super helpful and gone out of his way to take care of me with all my service needs. More

by Trouble!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2023

McLarty Daniel Ford responded

Thank you for the 5-star review! It sounds like Doug did a great job of taking care of your service needs. Please reach out if we can help with anything in the future. Thanks for your business!

April 04, 2023

Dealership Rating
Employee Rating

Shakera knew exactly what I wanted and worked with me to get the deal I wanted. More

by Razorpig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan McCoy, Shakera Mackey , Tayler Curtis

Apr 04, 2023

Razorpig responded

I have always had great experiences at McLarty Daniel Ford. From purchasing vehicles to a great service team.

Apr 04, 2023

McLarty Daniel Ford responded

Razorpig, thank you for the 5-star review! We appreciate the kind words and positive review of your visit to McLarty Daniel Ford. We think Shakera is the best too! Please come see us again the next time you need any sales or service needs. Enjoy your new Ford!

January 30, 2023

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Employee Rating

The attention to detail at McLarty Daniel Ford is top tier from sales to service and is the reason I keep coming back. More

by Kkyle9305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2023

McLarty Daniel Ford responded

Kkyle9305, thank you for the 5-star review! We love to read reviews like this one where we've made sure you've been taken care of in all departments. We appreciate your loyalty as a customer and hope to continue to do business with you for years to come!

January 03, 2023

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Employee Rating

Take your vehicle to any other place on the planet. The customer service is the WORST I’ve ever experienced. It’s nonexistent! The really sad part is; the majority of the staff couldn’t care less. The More

by Johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 09, 2023

McLarty Daniel Ford responded

Johns, we apologize for your experience with our service department. We do care about our customers and do the best we can to manage appointments and take care of servicing vehicles in a timely manner. We apologize that your experience was not up to our standards. Please reach out to our Service Customer Relations Manager Chelley Pense at 479-685-3347 if you have any further questions or if she can help in any way.

September 21, 2022

Dealership Rating
Employee Rating

Had to call to find the status of my repair. It would have been more comforting to receive an update call from my service writer More

by cobrachuck1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

McLarty Daniel Ford responded

Thank you for taking the time to leave this review about your experience. We are happy to hear that the quality of work, friendliness of our staff, and customer experience was positive for you. We are sorry that we missed the mark regarding communication, and we appreciate your patience with us. Thank you for trusting us with your business.

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