Doug Brewer

Excellent customer service. Automobile was picked up, serviced and delivered in 3 hours! The service department did excellent work. No complaints whatsoever. I have been using M Automobile was picked up, serviced and delivered in 3 hours! The service department did excellent work. No complaints whatsoever. I have been using McLarty Daniel Ford for over 5 years and have never had any negative experiences there. I will continue to use them for as long as I own Ford products. More

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Excellent service advisors. Service was quick and they listened to my concerns. I was advised of future needs for my vehicle. Service was quick and they listened to my concerns. I was advised of future needs for my vehicle. More

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Oliver Mulcahy has taken great care of me for many years. I had major mechanical failure on my truck. He and Jeff Lewis helped me out of a bad situation and into an amazing new truck. They are honest, fair, I had major mechanical failure on my truck. He and Jeff Lewis helped me out of a bad situation and into an amazing new truck. They are honest, fair, and have been consistent with their customer service for a long time. More

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They did a great job in getting my car in and repaired quicker than I expected. Communication was great. quicker than I expected. Communication was great. More

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Excellent and polite service Was able to use “Ford Points” of which we were never told about. Resulted in us saving much money. Points” of which we were never told about. Resulted in us saving much money. More

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I like the way i was kept in the loop about what was ok with my car and what was needed. Also whether it was needed right then or not right then. I knew exactly what the charges would be . They delivered i with my car and what was needed. Also whether it was needed right then or not right then. I knew exactly what the charges would be . They delivered it back to my home. Freshly washed too! Surely a 5 star service! More

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Gets the job done ! Runs around like a chicken with her head cut off making sure everyone is takin care of … she’s even friendly with my dog Striker ! Runs around like a chicken with her head cut off making sure everyone is takin care of … she’s even friendly with my dog Striker ! More

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McLarty Daniel was able to resolve an issue I have had for more than 3 years. The issue was first reported within 6 months of purchase where the passenger door lock would intermittently fail. It was not for more than 3 years. The issue was first reported within 6 months of purchase where the passenger door lock would intermittently fail. It was not reproduceable at the dealership. I finally failed a few months ago AFTER warranty had expired. I filed a complaint with Ford Corporate to no avail. I brought my problem and frustration to the MC Daniel service manager and he volunteered to cover labor if I would cover the cost of the part. A VERY fair solution. Problem solved after over 3 years of frustration. Thank you MC Daniel. More

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Jeff is by far the best salesperson I’ve ever dealt with at this location. There are lots of great ones, but Jeff and his mullet are top notch. at this location. There are lots of great ones, but Jeff and his mullet are top notch. More

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Recently purchased a used Jeep from your Bentonville location. Worked with your Rep/agent, Jayden Woodrow. It took several trips and a few test drives before finally settling on the one I bought. Mr. location. Worked with your Rep/agent, Jayden Woodrow. It took several trips and a few test drives before finally settling on the one I bought. Mr. Woodrow remained patient and took the time to make sure I was able to view an assembly of vehicles that I might be interested in. Narrowed the choices down from the 1000 or so in stock to a workable half dozen and finally the one I chose. I have worked with McLarty Daniel for the purchase of my last vehicle in 2017, when Patrick Greenlee sold me my current Pickup. And when I've needed it, your service dept. has been very helpful. Especially Doug Brewer and Chelley Pense have always been a big help in expediting any work I'm having done at your shop. I rely on them to keep me moving. I have recommended Mr. Woodrow to family members and friends and feel confident they will be in good hands. Have no problem with giving a 5-star rating to Mr. Woodrow, Chelly Pense and Doug Brewer. Very impressive staff. More

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