Doug Brewer

Excellent and polite service Was able to use “Ford Points” of which we were never told about. Resulted in us saving much money. Points” of which we were never told about. Resulted in us saving much money. More

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Every time I come in I get great service with a smile. I’m offered to have my vehicle picked up or if I drive in for work to be done I’m always offered a shuttle ride home. I believe I had the pleasure wo I’m offered to have my vehicle picked up or if I drive in for work to be done I’m always offered a shuttle ride home. I believe I had the pleasure working with the whole team up front. Mc Larty Daniel Ford you have the best team with you. More

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I like the way i was kept in the loop about what was ok with my car and what was needed. Also whether it was needed right then or not right then. I knew exactly what the charges would be . They delivered i with my car and what was needed. Also whether it was needed right then or not right then. I knew exactly what the charges would be . They delivered it back to my home. Freshly washed too! Surely a 5 star service! More

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Gets the job done ! Runs around like a chicken with her head cut off making sure everyone is takin care of … she’s even friendly with my dog Striker ! Runs around like a chicken with her head cut off making sure everyone is takin care of … she’s even friendly with my dog Striker ! More

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McLarty Daniel was able to resolve an issue I have had for more than 3 years. The issue was first reported within 6 months of purchase where the passenger door lock would intermittently fail. It was not for more than 3 years. The issue was first reported within 6 months of purchase where the passenger door lock would intermittently fail. It was not reproduceable at the dealership. I finally failed a few months ago AFTER warranty had expired. I filed a complaint with Ford Corporate to no avail. I brought my problem and frustration to the MC Daniel service manager and he volunteered to cover labor if I would cover the cost of the part. A VERY fair solution. Problem solved after over 3 years of frustration. Thank you MC Daniel. More

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Jeff is by far the best salesperson I’ve ever dealt with at this location. There are lots of great ones, but Jeff and his mullet are top notch. at this location. There are lots of great ones, but Jeff and his mullet are top notch. More

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Recently purchased a used Jeep from your Bentonville location. Worked with your Rep/agent, Jayden Woodrow. It took several trips and a few test drives before finally settling on the one I bought. Mr. location. Worked with your Rep/agent, Jayden Woodrow. It took several trips and a few test drives before finally settling on the one I bought. Mr. Woodrow remained patient and took the time to make sure I was able to view an assembly of vehicles that I might be interested in. Narrowed the choices down from the 1000 or so in stock to a workable half dozen and finally the one I chose. I have worked with McLarty Daniel for the purchase of my last vehicle in 2017, when Patrick Greenlee sold me my current Pickup. And when I've needed it, your service dept. has been very helpful. Especially Doug Brewer and Chelley Pense have always been a big help in expediting any work I'm having done at your shop. I rely on them to keep me moving. I have recommended Mr. Woodrow to family members and friends and feel confident they will be in good hands. Have no problem with giving a 5-star rating to Mr. Woodrow, Chelly Pense and Doug Brewer. Very impressive staff. More

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I receive recall alerts for the rear camera on my F250 by text and email about twice a month. I scheduled the repair 6 months or so ago and dropped my truck for the repair. The following day, they had me com text and email about twice a month. I scheduled the repair 6 months or so ago and dropped my truck for the repair. The following day, they had me come back and get it because they didn't have the part they scheduled to replace for me. Today, I dropped the truck off again for the same recall AFTER asking them to confirm they had the camera this time. They just brought it back to me unrepaired because they did not have the part again. This service department is a clown show. More

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I am a big fan of Mclarty Daniel Ford. I have purchased multiple vehicles through the dealership and they have always gone above and beyond to earn my business. Their service shop is I have purchased multiple vehicles through the dealership and they have always gone above and beyond to earn my business. Their service shop is amazing and they treat you like you are part of the family. More

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Doug has the worst attitude and customer service. He treats women like they don’t know anything about cars. Do yourself a favor and stay clear of this place. They clearly knew there was a known issue He treats women like they don’t know anything about cars. Do yourself a favor and stay clear of this place. They clearly knew there was a known issue with my car but waited until after the warranty was up to tell me they had a fix. If I could give a zero rating I would. Bottom line Doug is a xxxxxx!!! More

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