Doug Case

Fair offer for my trade in. Smooth transaction. 9 outta 10 stars 👍🏻. I accidentally left tools behind the back seat and the next day when I took my spare key fob, one of Smooth transaction. 9 outta 10 stars 👍🏻. I accidentally left tools behind the back seat and the next day when I took my spare key fob, one of the salesman informed me and returned the tools. More

by rangerbenny22 Verified Customer Verified Customer

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Just purchased a 2013 Camry from Bud Clary. Doug Case was Just purchased a 2013 Camry from Bud Clary. Doug Case was the salesman and he is very knowledgeable, patient, able to explain the ins and outs of ea Just purchased a 2013 Camry from Bud Clary. Doug Case was the salesman and he is very knowledgeable, patient, able to explain the ins and outs of each auto and just a good person. He was not high pressure at all; took a lot of time with us and KNEW about what he was selling, unlike some other dealerships where the salespeople did not know the difference between the SE and LE models in the Camry. They matched the price of another dealer that was farther away and worked to get our business. I would definitely purchase from them again. I hate dealing with car dealers but these guys are respectable and straight forward. It's a quality organization. At the end of our buying experience Doug spent a long time with us (even though he was off his shift) to go over the radio and sync our phones to the car's Bluetooth and to make sure we knew all about our new car. Kudos to Doug Case for being a quality salesman! More

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The day after having an oil change, my husband noticed oil leaking from under my Rave. I called the service department and was connected to Doug. Wow! What great service I received from him. He did not wa oil leaking from under my Rave. I called the service department and was connected to Doug. Wow! What great service I received from him. He did not want me to drive to the dealership, instead he sent a mechanic to my house in Zillah to access the problem. The car was fixed in my driveway with a lot of apologies for my inconvenience. My driveway and garage floor were cleaned of all leaking oil and all fluids in the car were topped off. I also received a phone call later in the day,by Doug, to make sure everything was ok. I have never received anything but great service at your dealership, but today it was nothing short of amazing. Thank you so much. You have a fantastic employee in Doug and I hope he is appreciated for all that he does everyday. Sincerely Tina Litton More

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Bill and Doug were informative about the vehicles we test drove. They were friendly and patient to our needs and worked around our schedule for the test drives. They did a very good job on demonstrating each drove. They were friendly and patient to our needs and worked around our schedule for the test drives. They did a very good job on demonstrating each feature of the vehicle. More

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Salesman was top notch. The whole buying experience was pleasant at Clarys. This was a no pressure truck sale. Also the closing process was a breeze. I would recommend this dealership to my friends. pleasant at Clarys. This was a no pressure truck sale. Also the closing process was a breeze. I would recommend this dealership to my friends. More

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Doug Case was friendly and knowledgeable and very helpful to make sure this deal went thru. The Toyota Camry I purchased is a great car - such an improvement over what I had before. I would highly recommen to make sure this deal went thru. The Toyota Camry I purchased is a great car - such an improvement over what I had before. I would highly recommend this dealership in Yakima. More

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