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Doug Clever
Doug Clever at Bommarito Ford
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Doug Clever

Sales Associate

Bommarito Ford

675 Dunn Rd
Hazelwood, MO 63042

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2 Reviews

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2 Reviews of Doug Clever

July 24, 2021

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Employee Rating

"Bommarito Ford lied to us. We recently purchased a new..."

- Angry Customer

Bommarito Ford lied to us. We recently purchased a new vehicle for our business and had a code for a Ford Friends and Family Discount. The salesman, Doug, said that "you can't use the discount for businesses", even though our friend got the discount directly from Ford. We contacted Ford Motor Company and they confirmed that yes, businesses do qualify for the discount!! The truth is Bommarito had decided not to participate in the Friends and Family Discount which they chose not to say. I am extremely bothered by the fact that we were directly LIED to by salesman, Doug, rather than tell us the truth that the dealership was not participating in it. I am sure he chose to LIE because he did not want us to go to a dealer that was participating in it. Honesty and integrity is VERY important when dealing with businesses. Now I question everything I was told by the salesman and staff at Bommarito Ford!!!!

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Overall Experience
Recommend Dealer
No
Aug 19, 2021

Bommarito Ford responded

Hi, thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (314) 895-0600 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

February 18, 2021

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Employee Rating

"very neat, associate are very friendly specially Doug..."

- Amando

very neat, associate are very friendly specially Doug Clever and Rob Vinyard in finance they help me out to get my dream pick up truck.

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Recommend Dealer
Yes
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