Doug Miller | Page 2
Sales Manager
Five Star Ford of Dallas
8900 President George Bush Tpke
Dallas, TX 75252
18 Reviews
Write a Review18 Reviews of Doug Miller
March 17, 2024
Great buying experience! Highly recommend Yama as a sales rep. Great dealership with friendly staff. Highly recommend Yama as a sales rep. Great dealership with friendly staff. More
Other Employees Tagged: Yama Ameen
March 15, 2024
Loved working with Alex Q! Great guy. Honest and hard-working. Loved the overall feel of the dealership. Great guy. Honest and hard-working. Loved the overall feel of the dealership. More
Other Employees Tagged: Wally Bello, Alex Quinones, John Ballard
February 10, 2024
You only get one chance to make a good first impression and Five Star fails that test for me. While my salesman was likeable, the lack of follow through on my concerns with the vehicle appearance at deliv and Five Star fails that test for me. While my salesman was likeable, the lack of follow through on my concerns with the vehicle appearance at delivery negated any good feelings I had going into the purchase. I scheduled to return my vehicle to have a paint chip touched up that was already on the vehicle prior to me taking delivery. I stated that I was not happy that the white marker labels were left on my black wheels. After getting my vehicle back, the white marker labels were still there. The lack of awareness by the prep/detail crew is confounding. I ended up removing the stickers myself. When it came to the finance department, this dealership hit a new low for me. I already knew my approved rate and term, but the finance guy quoted a 1% higher rate. He said that if I purchased the extended warranty and the maintenance agreement, he would lower my rate by 1%, bringing it back down to the advertised FMC rate. Then, I noted that a new add-on was included on the buyer's order he wanted me to sign. It contained a "vin etch" item for $499. I told him that I did not want or need that item. He stated "it is already on the vehicle, so you have to pay for it". Tied selling is still illegal in this country, but this guy doesn't seem to care. The best surprise with that "vin etch", it is not installed on my vehicle. Fraud and deceit is not something I take lightly. More
Other Employees Tagged: Tarek Salama
February 03, 2024
Honest & no-nonsense experience. Large inventory to choose from. Doug, Kim & Preston gave me a 5-star experience. Large inventory to choose from. Doug, Kim & Preston gave me a 5-star experience. More
Other Employees Tagged: Kim Thomas , Preston
November 22, 2023
The purchase experience was outstanding. The sales rep. Tate Kerffer did an excellent job. Douglas Miller the sales manager did a superior service. He stayed with me and made sure I was tra The sales rep. Tate Kerffer did an excellent job. Douglas Miller the sales manager did a superior service. He stayed with me and made sure I was trained on all the new features. Mr. Miller was very busy but still took extra time to make sure i was completely satisfied. I will buy my next car at Five Star Ford Dallas. More
Other Employees Tagged: Tate Keffer
October 15, 2023
Tate and Doug Miller are the nicest and most patience dealership folks I’ve ever worked with. I kept having so many questions and they helped me through each and every one of them. Superior customer serv dealership folks I’ve ever worked with. I kept having so many questions and they helped me through each and every one of them. Superior customer service during the sale and afterwards as well when I picked up my new 2023 Expedition. They have a customer for life. 3rd Ford for us and Five Star in Plano is the best. More
Other Employees Tagged: Esmeralda Garcia, Matt Jones , Tate Keffer
October 02, 2023
Tyrone Burks was very professional he took the time to understand my needs and concerns and help me pick out a great looking new 2023 F150. Thanks Tbone understand my needs and concerns and help me pick out a great looking new 2023 F150. Thanks Tbone More
Other Employees Tagged: Brett Ingersoll, Luis Quinones, Tyrone Burks
September 13, 2023
Top notch dealership. Made us feel very welcomed and comfortable. Quick and easy purchase, no hassle, no issues. Made us feel very welcomed and comfortable. Quick and easy purchase, no hassle, no issues. More
Other Employees Tagged: LaRay Wilson , My finance guy isn't listed above. But he was quick and professional.