Ford of Galesburg
Galesburg, IL
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953 Reviews of Ford of Galesburg
Another fantastic experience with the staff of Ford of Galesburg. My Bronco sport developed a small coolant leak. Took it in for a 1:30pm appt and left at 3:30 with a new water pump installed and the prob Galesburg. My Bronco sport developed a small coolant leak. Took it in for a 1:30pm appt and left at 3:30 with a new water pump installed and the problem solved. Their service department kept me informed every step of the way. It is clear the new owners have customer service as their number 1 priority! Keep up the great work!! More
Great service. They came to my work to work on my vehicle so I didn’t have to find the time to take off work to come to them. They came to my work to work on my vehicle so I didn’t have to find the time to take off work to come to them. More
Me and my wife were very happy with the service that Brittany gave us. She was very professional and kept us up to date on how the service was going even when the service went passed its original time f Brittany gave us. She was very professional and kept us up to date on how the service was going even when the service went passed its original time frame. Will definitely return for any service needed on our vehicles. More
Galesburg Ford is purely customer driven and is always willing to go out of their way to make every customer happy. My service advisor Ashley kept me in the loop every part of the way while my truck was b willing to go out of their way to make every customer happy. My service advisor Ashley kept me in the loop every part of the way while my truck was being repaired. She was polite and answered all my questions. Wish every business had one just like her. More
The service was good after they correct the first problem that they said was parts related. It took two weeks to perform what should have been a three or four day repair. However they did provide a loaner c that they said was parts related. It took two weeks to perform what should have been a three or four day repair. However they did provide a loaner car. Everyone was very nice during the process and communicated regularly during the service period. More
Wonderful to deal with, texting updates made communication clear, precise, and easy to trace. Answered all questions I had and never left me guessing communication clear, precise, and easy to trace. Answered all questions I had and never left me guessing More

