Doug Peng | Page 12

All good things to report I appreciate that is was easy to schedule online, I received prompt service, and I was able to use their lounge to do work while I waited! I appreciate that is was easy to schedule online, I received prompt service, and I was able to use their lounge to do work while I waited! More

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The service manager, Abel, and our service advisor, Doug, are exceptional. They ensure we get prompt, thorough, and professional service each time our Acura requires service. We love the entire team at Temp are exceptional. They ensure we get prompt, thorough, and professional service each time our Acura requires service. We love the entire team at Tempe Acura, and appreciate their friendly honest service. More

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Great Experience Had an amazing experience with David Willott, very knowledgeable regarding on what serviced I needed after giving him vague details on what I was look Had an amazing experience with David Willott, very knowledgeable regarding on what serviced I needed after giving him vague details on what I was looking for. I was a walk-in and it took about 1.5 hrs to get my car serviced and inspected for a fair price. Doug was also amazing with helping me with a radio code 30 minutes later, after I had left the dealership and came back. It took him 5 minutes tops. More

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Always a great experience Sales- Patrick Aigner, & service- Khoa Nguyen are very professional and respectful. It’s always a great experience! We recently purchased another TL Sales- Patrick Aigner, & service- Khoa Nguyen are very professional and respectful. It’s always a great experience! We recently purchased another TLX & MDX. We’ve been very pleased with our service and purchases. More

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Recall of airbags Acura of Tempe, has highly trained technicians, and the Service advisors are extremely knowledgeable. and go the extra mile to ensure all areas of con Acura of Tempe, has highly trained technicians, and the Service advisors are extremely knowledgeable. and go the extra mile to ensure all areas of concern are addressed ~ John More

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Excellent Service Dept. Very pleasant, professional service Dept. Customer oriented to the tee from the Manager to the asst service Mgrs. I have been dealing with my serv Very pleasant, professional service Dept. Customer oriented to the tee from the Manager to the asst service Mgrs. I have been dealing with my service manager, Doug Peng for 10-12 years. Doug is very customer oriented and always does an outstanding job. I just purchased a new Acura MDX from Acura of Tempe, simply because of him. I have not had much interaction with the sales side of the dealership, but when the time came to purchase a new vehicle, I headed to the sales Dept, because of their service history with me and was pleasantly surprised. They are just as customer oriented and pleasant to do business with. Highly recommend Acura of Tempe. More

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Summarize My Experience Dealership provided loaner car while my car was serviced. Service advisor listened to my request to replace a piece of defective molding. He evaluated Dealership provided loaner car while my car was serviced. Service advisor listened to my request to replace a piece of defective molding. He evaluated condition of part and ordered a new replacement part with no hastle. More

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Very enjoyable experience Patrick and Gary made my wife and I experience in buying our new Acura very enjoyable and they both were very professional and friendly! We will be b Patrick and Gary made my wife and I experience in buying our new Acura very enjoyable and they both were very professional and friendly! We will be back!!! More

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Great team! My service was excellent! Your team was willing to drive me home and pick me up when my car was done! This allowed my crazy work schedule to roll smoo My service was excellent! Your team was willing to drive me home and pick me up when my car was done! This allowed my crazy work schedule to roll smoothly! They even vacuumed my car and it was so dirty from a recent hike! I really appreciated them going out of their way to make my experience easy! Couldn't ask for a better experience! More

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Quick and easy. I have always been able to schedule quick and easy service which works for my busy work schedule. Always very curious and available for questions as I have always been able to schedule quick and easy service which works for my busy work schedule. Always very curious and available for questions as well. More

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