Doug Peng | Page 15

Completely Satisfied -Excellent Service My MDX performs flawlessly again after it was fixed by Acura of Tempe. Thanks to Mr. Doug Peng who patiently listened to all the issues that needed at My MDX performs flawlessly again after it was fixed by Acura of Tempe. Thanks to Mr. Doug Peng who patiently listened to all the issues that needed attention.... an awesome Service Advisor. Acura of Tempe is truly a deserving dealership for its first class service to its customers. Thank you!! More

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"A" for Acura of Tempe I made an appointment for my regular oil and lube check up. Doug very carefully checked my car. Between him and the mechanic, my car is once again in I made an appointment for my regular oil and lube check up. Doug very carefully checked my car. Between him and the mechanic, my car is once again in good working order. I have trust and confidence with Acura of Tempe. Also my work was done in a timely manner. More

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My 2010 MDX Still Runs Great Thanks to Doug Peng!!! I drive A LOT for work and have always shopped around to make sure I'm getting the best deal possible for regular maintenance and repairs. I always t I drive A LOT for work and have always shopped around to make sure I'm getting the best deal possible for regular maintenance and repairs. I always thought taking my car to the dealership would cost me more out of pocket. Doug has proven to exceed my expectations when it comes to auto service for a fair price! I will continue to refer business his way and look forward to buying another Acura down the road knowing he will help my vehicle run like new for years to come. More

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Great service, great people Doug is the best service consultant I have dealt with at all the various dealers and makes of vehicles I have owned. He is very friendly and really u Doug is the best service consultant I have dealt with at all the various dealers and makes of vehicles I have owned. He is very friendly and really understands the car. I would recommend Doug and Acura of Tempe without reservation. More

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Excellent and pleasant I used to have a 2005 Acura TL and was serviced at Acura of Scottsdale with Doug Peng as the service advisor. Doug's been always responsive, very kno I used to have a 2005 Acura TL and was serviced at Acura of Scottsdale with Doug Peng as the service advisor. Doug's been always responsive, very knowledgeable, and provided excellent customer service. Last year I found out that Doug had moved to Acura of Tempe and he invited me to bring my 2014 Honda Odyssey to Acura of Tempe for service. I now take my Odyssey to Doug for service required because of my respect for Doug. Acura of Tempe is fortunate to have Doug as he exemplifies an honest, friendly, knowledgeable, and a good representative of the dealership. Because of Doug, I'm confident that my Odyssey will be well taken care of. More

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Always a pleasure! I've been with Acura of Tempe for approximately two years and could not imagine going to any other dealership. Although I have an older Acura MDX, th I've been with Acura of Tempe for approximately two years and could not imagine going to any other dealership. Although I have an older Acura MDX, this dealership keeps this baby driving like new. Doug Peng is my service advisor. This is a true gentleman, passionate in his work: to provide and mediate the best care for you and your vehicle. The honest effort is diligently delivered via excellent customer service, effective communication and the building of sincere quality relationships. Doug is the pillar of Trust within Acura of Tempe and I know that this tangible character is a vital building block to a successful, thriving business. As for the dealership as a whole, I am very pleased. Other staff prove themselves courteous without strained effort. I have purchased part from the auto department and was able to return it the next day, because I found my original. My vehicle was in the shop for a particular purpose and upon return, not only were the target items remedied/serviced, I found other items serviced at no additional cost (thanks, Doug). Other staff have been honest and helpful regarding advice. The waiting area is nothing but pleasant. The seating is comfortable and of good quality. They provide refreshments from water, juice and pop to coffee and tea. Fruit, cookies and chips are available as well. For us telecommuters, good wifi is provided along with easily accessible power outlets. Acura of Tempe has also included an enclosed play area for young children. This is a dealership you can trust, based off my consistent experiences. More

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Service I was sent a maintenance special for 7500 mile service $65.95. Tempe Acura knows what type of car I have which is how I got on this mailing list. When I was sent a maintenance special for 7500 mile service $65.95. Tempe Acura knows what type of car I have which is how I got on this mailing list. When I made the appt. they said it would be $35 more because of the type of oil they have to use on my car. That is false advertising in my mind. They told me it would take 1.5 hours, I requested a loaner car and was told they don't do that for quick services. When I purchased the car I was told I would get a loaner when it was in for service, again false advertising. More

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