Doug Peng | Page 5

Always friendly, knowledgeable, thorough, and honest. I've worked with both Abel and Pete, even spoke at length with a mechanic from the shop about an issue I was having on another occasion. I am impre I've worked with both Abel and Pete, even spoke at length with a mechanic from the shop about an issue I was having on another occasion. I am impressed by the level of commitment and knowledge everyone in the service department of this dealership has. More

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Easy in, easy out...Doug is great to work with. Nice waiting area with coffee/snacks. WiFi could be better (work remotely while waiting for service to be done) waiting area with coffee/snacks. WiFi could be better (work remotely while waiting for service to be done) More

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The two Doug's, Amber and Abel are the best. I always feel like I'm at a friends house hanging out when I get my cars serviced at Acura of Tempe. Class act that keeps me buying Acura's year after year. feel like I'm at a friends house hanging out when I get my cars serviced at Acura of Tempe. Class act that keeps me buying Acura's year after year. Way to go team! More

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Todd was very professional and explained everything to me before service started. Kept me informed and was very pleasant to work with. before service started. Kept me informed and was very pleasant to work with. More

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Always great customer service! Friendly and professional. They are able to work with your schedule, and accommodate your service call to fit your time They are the best! They are able to work with your schedule, and accommodate your service call to fit your time They are the best! More

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Great service as usual with yet, another, new service department representative! Every time I get my car worked on, over the past 2 years, I have dealt with a new service representative! At least the s department representative! Every time I get my car worked on, over the past 2 years, I have dealt with a new service representative! At least the service work is consistently good! However, when I purchase a new vehicle, it will be with a company who can maintain consistent staff. In fact, the drop down menu below allows this rating to only go to one service representative whom I would not have again. The new representative, Dave, doesn’t even have his photo in this survey option, suggesting he may no longer be working at this service center. It seems this rating is going to be accredited to a representative (Doug) I would not go back to. Frequent staff turn over speaks volumes about the integrity of a company. More

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Came in for an oil change, tire rotation and in cabin air filter change. The service was quick and easy. The staff and Doug, my service manger, were very helpful. filter change. The service was quick and easy. The staff and Doug, my service manger, were very helpful. More

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Service is excellent. Personnel fantastic can always count on quality work at fair price. Great dealership count on quality work at fair price. Great dealership More

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Service was performed quicker than expected even after I added on services. Everyone I encountered was friendly and helpful. I appreciated receiving a loaner car for the day and a half the dealer had the ca added on services. Everyone I encountered was friendly and helpful. I appreciated receiving a loaner car for the day and a half the dealer had the car More

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David Willott Sev Adv does a professional job in servicing my vehicle. Soft the greeter is alway pleasant and makes you glad you came there for service . servicing my vehicle. Soft the greeter is alway pleasant and makes you glad you came there for service . More

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