Doug Ranzer
Doug Ranzer at Longo Toyota of Prosper

Doug Ranzer | Page 13

Service Consultant

Longo Toyota of Prosper

2100 West University Drive
Prosper, TX 75078

Contact Me
5.0
138 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

25 yrs, 11 mos

Languages Spoken

English English

5.0

138 Reviews

Write a Review

138 Reviews of Doug Ranzer

November 24, 2020

Dealership Rating
Employee Rating

Doug Ranzer continues to provide excellence customer service for all of the vehicles that we own and service at Longo. Thank you Doug for your care! More

by macdonald.rock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2020

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater about your visit to Longo Toyota of Prosper. Have a Safe & Happy Holiday Team Longo

November 21, 2020

Dealership Rating
Employee Rating

Tony Superman Bailey is an incredible asset to Lingo Toyota. He is kind, knowledgeable, patient, asks with integrity, and he's there to help people. More

by Longtime Toyota Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Bailey , Francisco "Cisco" Jimenez, Francisco and Doug/Service, Karen/Insurance, Alex/Business Office, were all part of the Dream Team that helped my mother decide on a 2021 Toyota.

Nov 23, 2020

Longo Toyota of Prosper responded

Love your screen name " Longtime Toyota Lover" and hopefully we can add that "you will never go anywhere else but Longo Toyota of Prosper". Enjoy what you drive and welcome to our family! Happy Holidays - Team Longo

August 05, 2020

Dealership Rating
Employee Rating

As always, a very responsive service staff.Easy to As always, a very responsive service staff. Easy to communicate with updates via text. Always provided with a summary at end of service. De More

by Dr.Gizmo
Recommend Dealer
Yes
Aug 06, 2020

Longo Toyota of Prosper responded

Thanks for the Shout out on DealerRater - From Team Longo

July 27, 2020

Dealership Rating
Employee Rating

Doug was courteous and handled my appointment to my satisfaction. Ordered parts for my recall and called to schedule the appointment at a time convenient for me More

by Ken
Recommend Dealer
Yes
Jul 27, 2020

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and appreciate your efforts in recognizing one of our team members, Doug! Have a great evening.... Team Longo Toyota of Prosper

June 20, 2020

Dealership Rating
Employee Rating

Great service and really knowledgeable staff! So glad you are in Prosper now and Doug Ranzer in service is top notch! Doug is a consummate professional with exemplary work ethic and it shows! More

by chadgill8
Recommend Dealer
Yes

Other Employees Tagged: David Araujo , The service technicians were very helpful as well

Jun 22, 2020

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and welcome to the Longo Toyota of Prosper Family! Team LTP

May 20, 2020

Dealership Rating
Employee Rating

Service was overall good except I wish they offer to loan you a car while your car is being serviced at the shop. My car was sent to Toyota to fix a “ recall” issue. When my husband’s car had the same issue More

by MParedes
Recommend Dealer
Yes
May 20, 2020

Longo Toyota of Prosper responded

Thank you for your feedback and it has been shared with our Service Mgmt team. Team Longo

March 23, 2020

Dealership Rating
Employee Rating

Efficient, clean, welcoming, caring and great dealership to bring my car for service. It’s a little trip for me to go but worth the effort for the service that is received and Doug Ranzer is the best that I More

by Daniel Tracy
Recommend Dealer
Yes
Mar 23, 2020

Longo Toyota of Prosper responded

Happy Monday Mr. Tracy and hope this review finds you well. From all of us at Longo Toyota of Prosper we wanted to say - THANK YOU for entrusting us with your car care needs and putting a smile on our face. I will make sure that Doug and the team receives a copy of this review, I know it's going to make their day, it certainly has made mine. Please stay safe! Kary Loefler Guest Relations Director

February 24, 2020

Dealership Rating
Employee Rating

Great service. Doug called me when my truck was through. And got me checked in on time. Facility was very clean and the employees were very pleasant. More

by gswartwout
Recommend Dealer
Yes
Feb 24, 2020

Longo Toyota of Prosper responded

From all of us at Longo Toyota of Prosper for posting/sharing your visit on DealerRater - Have a wonderful rest of the week. Team Longo

January 10, 2020

Dealership Rating
Employee Rating

They are very good. Every time I go for service. Answer all my questions, the service is key. You don’t find service anymore and if they have it I stay with them. More

by A
Recommend Dealer
Yes

Other Employees Tagged: Francisco "Cisco" Jimenez, Kevin Sinker, Edwin Tillman

Jan 13, 2020

Longo Toyota of Prosper responded

Thank you for the shout-out on DealerRater and appreciate your efforts in recognizing a handful of our team members. Have a great week and welcome to the Longo Toyota of Prosper Family.

December 24, 2019

Dealership Rating
Employee Rating

From first visit having car serviced and then recently purchasing new vehicle, all wonderful experience s!! Third Toyota to own. Thankful to find this dealership!! More

by carolswik
Recommend Dealer
Yes

Other Employees Tagged: Randall Orsburn , TONY CANALE, Francisco "Cisco" Jimenez, Business man who helped finalize details 5 stars

Dec 24, 2019

Longo Toyota of Prosper responded

Hello carolwik, Glad to read that Tony, Randall and Francisco took great care of you. From all of us here at Longo we really do appreciate your business. Congratulations on your third Toyota! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

...
13