Doug Rowland

Great customer service from start to finish. Christmas Eve day I decided to get my SUV, after researcing my heart set for Mazda CX 5. First walked in was greeted by reception and she seeked a sa Christmas Eve day I decided to get my SUV, after researcing my heart set for Mazda CX 5. First walked in was greeted by reception and she seeked a salesperson Julio. Great personality and very patient. I specifically went to buy the Platinum Quartz Preferred model. A couple beat me to the only one on the lot. Julio mentioned one availabe at their other South location. My hubby convinced to get a Blue car because is what he liked. David at finance was quick and friendly conversations. Well that night when finally my mind was relaxed I cried, it is not the color I preferred. Text Julio Christmas Day and he replied no problem we can make it happen. He was not available Dec 26th but made sure I was assisted. Doug text me to come right over that he will have my preferred car picked up and ready. He just wants me to be Happy and satisfied. He greeted me and had Julian finish up the sale whom also went to bring my car from the other location. Thank you Julian, he also took my picture with the Big Red Bow I asked for. Lol. Bud assisted my finance paperwork, a very pleasant transaction. Best part was No Pressure at all. Nice and Swift deal. Thank you Sport Mazda North 🤗 I am truely Happy 😊 in Love with my car 🥰 More

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By far, one of the best car buying experiences. Highly recommend. The online buying process was very smooth. They have a friendly and knowledgeable team. Highly recommend. The online buying process was very smooth. They have a friendly and knowledgeable team. More

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Friendly, honest, open, no games! Andres was our rep. He was great! The whole experience went smoothly. Andres was our rep. He was great! The whole experience went smoothly. More

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We had a great experience. From the moment we walked in and were greeted by sales manager Doug Rowland to working with Julio Abreu in sales and the Rod Golden in finance we kne From the moment we walked in and were greeted by sales manager Doug Rowland to working with Julio Abreu in sales and the Rod Golden in finance we knew we were in the right dealership. We originally came in for a 2025 Mazda Miata MX-5 RF GT and we purchased a 2025 CX-90 3.3 Premium Plus as well. More

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Under the circumstancing of having a blown water pump inside my motor on my mazda 2015 cx9 is a ridiculous flaw, but overall, as far as the sales department and the help from the staff is greatly appreci inside my motor on my mazda 2015 cx9 is a ridiculous flaw, but overall, as far as the sales department and the help from the staff is greatly appreciated. More

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Easy to work with, no sales pressure. We love our car and got a great deal! We love our car and got a great deal! More

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Julio and Doug were able to work out a deal with me on a trade-in and were very courteous throughout the process! Highly recommend checking out this dealership. trade-in and were very courteous throughout the process! Highly recommend checking out this dealership. More

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I purchased my MX-5 from Doug and Julian a couple of weeks ago. They made the process so simple and did not waste any time in getting to the price I was willing to pay for my vehicle. The customer ser weeks ago. They made the process so simple and did not waste any time in getting to the price I was willing to pay for my vehicle. The customer service experience they provided was top notch and very appreciated. I also had the pleasure of working with the General Manager, Dan, and he was awesome to work with and provided the highest level of customer service that I have not seen from other dealerships. I would recommend Sport Mazda North to anyone looking to purchase a Mazda! More

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This is my 4th Mazda leased at Sport Mazda North. Great Experience, Great sales rep. Easy process. Love my NEW car. Great Experience, Great sales rep. Easy process. Love my NEW car. More

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Unprofessional and Disrespectful Behavior I had an extremely disappointing experience at Mazda North Longwood FL. Me and my wife visited the dealership with the intent to purchase a vehicle, but the u extremely disappointing experience at Mazda North Longwood FL. Me and my wife visited the dealership with the intent to purchase a vehicle, but the unprofessional behavior of the sales manager completely changed our perspective. We raised a simple question about using our own prepaid license plates, something we had done without issue when purchasing a car from this same dealership previously. Instead of addressing our inquiry professionally, the manager abruptly stated that he would not sell us the car. Without providing any explanation or apology, he stood up, walked away, and left us sitting there, completely disregarded. This type of behavior is absolutely unacceptable, especially in a professional dealership. It felt as though we were negotiating at a marketplace rather than at a reputable Mazda center. Furthermore, it is not the sales manager’s right to decide who can or cannot purchase a vehicle—it was an unprofessional and dismissive response that reflects poorly on the dealership and the Mazda brand. This experience has left us with no desire to purchase a Mazda vehicle in the future. It’s disappointing to see such behavior at a dealership I had previously trusted. I hope Mazda takes action to ensure no other customers are treated this way. More

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