Doug St.Louis
Doug St.Louis at Suburban Mazda of Troy

Doug St.Louis

Sales Manager

Suburban Mazda of Troy

1794 Maplelawn Dr
Troy, MI 48084

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4.8
33 Reviews

Industry Experience

12 yrs, 8 mos

4.8

33 Reviews

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33 Reviews of Doug St.Louis

August 31, 2026

Dealership Rating
Employee Rating

Direct and honest communication Great customer service Onsite and over the phone support Thank you all 💜 More

by Sarah alrousan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Grace , Karan and even the nice front desk lady

Aug 31, 2026

Suburban Mazda of Troy responded

Sarah, thank you for the glowing review! We're pleased we could help both on site and over the phone. We look forward to working with you again at Suburban Mazda of Troy!

August 25, 2026

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Suburban Mazda of Troy was highly professional at every step of the car-buying process. Their team was very courteous and cordial. They gave us a fantastic price on a vehicle that was astonishingly good. H More

by CarBuyer1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Kopek, KaRon Thomas

Aug 26, 2026

Suburban Mazda of Troy responded

Thank you for your five-star review of Suburban Mazda of Troy! We're thrilled to hear our team was professional, courteous, and cordial throughout every step of your car-buying experience, and that we were able to provide such a fantastic value on your vehicle. Congratulations on your new vehicle, and we look forward to welcoming you back in the future!

May 14, 2026

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Employee Rating

Karon was super nice and helped us with all of our needs. He made the buying process really easy and smooth. More

by Noor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 15, 2026

Suburban Mazda of Troy responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

May 05, 2026

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Employee Rating

An appointment was made to test drive a specific car that was equipped with a manual transmission. When I got there, I was told they did not have one for me to drive because they don't allow miles to be put More

by rourke0
Recommend Dealer
Yes

Other Employees Tagged: KaRon Thomas

May 06, 2026

Suburban Mazda of Troy responded

I’m glad to know our team was friendly and polite, but I'm disappointed your test drive didn't meet expectations. We aim for a more proactive approach when assisting our guests in selecting their new cars. Thanks for the feedback, and please feel free to reach me here if there is anything we can do for you moving forward. Douglas StLouis - Sales Desk Manager - douglasstlouis@lithia.com

March 24, 2026

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Great dealership with really kind and helpful employees. KaRon was great to work with, he helped us to get a great deal, explained everything clearly and we appreciated no hidden fees or forceful add-ons! A More

by malikt0715
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Kopek, KaRon Thomas

Mar 25, 2026

Suburban Mazda of Troy responded

Thank you for your review! We're happy to hear you had a great experience with KaRon and appreciated our clear, no-pressure approach. We hope to see you again at Suburban Mazda of Troy!

November 29, 2025

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Marcela was friendly, knowledgeable, and dedicated; going above and beyond to meet our needs effortlessly. More

by Kristen Liss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Kopek , Marcela Graham

Dec 02, 2025

Suburban Mazda of Troy responded

Kristen, thank you for sharing your fantastic feedback about Marcela! We’ll pass along your kind words to her and we hope we can help you again at Suburban Mazda of Troy. Safe travels!

August 30, 2025

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⭐️⭐️⭐️⭐️⭐️ Doug at Suburban Mazda was fast, professional, and made the whole process smooth. I was able to drive out the same day with a lower payment than expected. If you’re looking for top-t More

by mspatpearson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jazz Mann

Sep 02, 2025

Suburban Mazda of Troy responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Suburban Mazda of Troy.

May 21, 2025

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Employee Rating

Everyone was great! Justin did an excellent job walking me through the sale, arranging a test drive, etc. Doug and Jazz were excellent to speak to as well. Very willing More

by newhybrid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jazz Mann , Justin Tuzzo

May 21, 2025

Suburban Mazda of Troy responded

Thank you for sharing your positive experience with us at Suburban Mazda of Troy! We're delighted to hear that Justin, Doug, and Jazz provided excellent service and made the process seamless. Enjoy your new vehicle!

April 19, 2025

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Employee Rating

Karyssa was wonderful. I brought my CX5 in for an oil change and left with a brand new CX50. She was polite, professional and answered all of my questions. Suburban Mazda T More

by RClark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jazz Mann, Karyssa North

Apr 21, 2025

Suburban Mazda of Troy responded

We're glad to hear that Karyssa provided such a positive experience during your visit at Suburban Mazda of Troy! It's fantastic that you drove away in a new CX50, and we truly appreciate your loyalty as this is your 5th Mazda with us. Thank you for choosing our dealership once again!

April 07, 2025

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Employee Rating

Purchased A Brand New 2025 Mazda CX-30 Preferred From Troy Mazda. Marcy Did An Excellent Job Helping Me Through The Process. She Was Patient, Polite And Pleasant While Helping Me Complete The Process Of More

by walker.john0907
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Kopek , Marcela Graham

Apr 08, 2025

Suburban Mazda of Troy responded

Hi Walker, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Suburban Mazda of Troy.

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