Doug Stahl | Page 30

We were pleased with the quick and easy car buying experience. We were happy with the price and the staff persons were friendly and helpful. experience. We were happy with the price and the staff persons were friendly and helpful. More

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I came into Toyota with no expectations that I would be getting a new vehicle. I got an upgrade to the Rav4 LXE, terrific price and extra package free including Weather Tech mats and cargo holders because getting a new vehicle. I got an upgrade to the Rav4 LXE, terrific price and extra package free including Weather Tech mats and cargo holders because my 2011 mats would not fit. Doug went above and beyond trying to keep me within the price and monthly payment I could afford. From the time I walked in the door from Doug to the manager and Omar who helped in the financing the experience was first class. I received some extra incentives and was very pleased with my purchase. I absolutely love my RAV4 and thank everyone who went above and beyond to make the purchase happen. More

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Doug was very helpful. We knew the car we wanted, he brought it to the front for us to take a short test drive. We decided we wanted the car. I think the process was a little long it took us over 4 ho brought it to the front for us to take a short test drive. We decided we wanted the car. I think the process was a little long it took us over 4 hours to get the car. Doug would leave a lot. That is nice, it gives people a chance to discuss options, but I think Doug left too frequently and too long. It didn't seem that he left because of issues we had, but rather things he had to do. Other than the long wait, we were very satisfied with the over all experience. More

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Right from the beginning when we called to make sure the vehicles we were interested in were still available we experienced helpful and positive attitude from Jenna. Once there we asked for Jenna who set u vehicles we were interested in were still available we experienced helpful and positive attitude from Jenna. Once there we asked for Jenna who set us up with Doug who was extremely nice, helpful and knowledgeable. Probably one of the best car buying experiences we have had in a while. More

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I knew buying my new vehicle was going to be a trying experience because I spend more time out of town working than I do at home...Sue and Doug more than accomodated my erratic work schedule and went abo experience because I spend more time out of town working than I do at home...Sue and Doug more than accomodated my erratic work schedule and went above and beyond communicating with me and making my buying experience a very pleasant one...thx again...DJ Beebe More

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Nice!!! Excellent. Nice people, good customer services, Nice!!! Excellent. Nice people, good customer services, friendly, cooperative, always ready to help I would love to buy another car from this dealer Nice!!! Excellent. Nice people, good customer services, friendly, cooperative, always ready to help I would love to buy another car from this dealership and Doug is nice to work with, I definitely recommend him More

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I have mixed emotions about my buying experience. I submitted a request for an internet quote for a vehicle. I received an immediate response on the first vehicle. When I responded with a request for a submitted a request for an internet quote for a vehicle. I received an immediate response on the first vehicle. When I responded with a request for a price on the same model vehicle with different options I was ignored. I submitted the request several times and was ignored. I did a chat and finally received an answer that the vehicle was sold. It wasn't until I actually made an appointment that I received a quote for the vehicle that I was interested in. I do not have alot of spare time to be wandering around a dealership. I wanted to do all of my research and price negotiating over the internet prior to setting foot in the dealership. The lack of attention and response to my email requests made it really difficult to purchase a vehicle this way. The salesman that I dealt once I visited the dealership was professional and addressed issues that I had after taking delivery of the vehicle promptly. My main reason for buying from this dealership is because of it's location, which is near my home. If I had extra time on my hands to visit other dealerships, I probably would not have purchased my vehicle from this dealership. More

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I was so very grateful for the help I received this past week at Toyota due the extraordinary circumstances in my life at that time. I had just had my 2010 Corolla totaled after putting in such an effort to week at Toyota due the extraordinary circumstances in my life at that time. I had just had my 2010 Corolla totaled after putting in such an effort to get the loan paid off and enjoy my golden years without a car payment hanging over my head, being on social security and having 8 grandchildren, this was not easy but I had only 1400.00 left to pay when it was totaled. I had also recently been told that my beloved brother, who is only a year older than I, and who suffers from Alzheimer's, had taken a turn for the worse and was not expected to last the week. Entering the dealership, I was prepared to do battle with any sales professional who came my way. I was pleasantly surprised when the staff took an extraordinary interest in me and my situation and were only so happy to help. Each person at the dealership took the time to make me feel welcome and coo over my little grandson. No one pushed me around and I am so grateful to Toyota for not only my car but for my experience there. Thank you again, Sincerely, Carol Mason More

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I was able to shop, trade in my old car, and drive my new car home all in one day thanks to Doug Stahl. Doug is a great listener, honest and friendly. He worked very hard to give me options and pricing on car home all in one day thanks to Doug Stahl. Doug is a great listener, honest and friendly. He worked very hard to give me options and pricing on both a new and used Prius. He is very patient and explained everything very well. He spent a considerable amount of time with me and was never over-bearing or pushy at all. This was the BEST car buying experience I have had in decades!!! More

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Friendly and helpful staff without the typical "car dealership pressure." They were more than happy to correct a couple of minor issues with the used Hyundai we bought. Most other dealerships could lea dealership pressure." They were more than happy to correct a couple of minor issues with the used Hyundai we bought. Most other dealerships could learn a lot from Toyota of Scranton! More

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